When we opened our room, there were people and belongings still in there - the staff had checked us into a room that was still being used by other guests. They "upgraded" our room to be right beside the pool - it was noisy way past the curfew stated, music was still playing loudly and people were still in the pool after closing time. That same evening our key would not work, we went to the front counter to tell them and another guest who had just checked in, had opened the door to the room only to find other people's belongings in there- it was OUR room! The next day, we overheard people checking into the room next door to us, they opened the door and said that other people's belongings were in there - this is the third time that front counter staff checked guests into already used rooms!!! Huge security issue, so every time we were in our rooms, we locked all of the locks to ensure no one would walk in on us.
Worst stay at a hotel ever. The hotel exterior and interior were outdated, the pool was not very clean, noisy past curfew and error with checking in for 3 guests! I would not recommend this hotel to anyone.
- Official Description (provided by the hotel):
- 3/4 Mile from Indian Canyon Golf Course, 1.5 Miles south of downtown, 2.3 Miles from Wet 'N' Wild Water Park and 3.3 Miles from Palm Springs Airport ... more less
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- Also Known As:
- Quality Inn Palm Springs Hotel Palm Springs
- Palm Springs Quality Inn