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“Lovely hotel, Great service”
Review of Hotel California

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Hotel California
Ranked #2 of 71 Hotels in Palm Springs
Certificate of Excellence
London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Lovely hotel, Great service”
Reviewed February 26, 2013

The friendly service really sets this hotel apart from the rest, they can't do enough for you and always greet you by name. Very small cozy hotel with very clean spacious rooms. Loved the very warm heated pool and hot tub, also the tiki lights around the pool made a lovely atmosphere at night. The room with 24 hour tea and coffee was great as was the DVD library you can use.
Thanks for a great few days, will definitely recommend to anyone coming to Palm Springs!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,524 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (472)
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English first
Naperville
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 24, 2013

They really go the extra mile to make you feel comfortable and welcome, by offering a drink when you arrive and remembering all guests' names. For some reason, housekeeping at most hotels seems to have suffered in recent years, and I really appreciated that the rooms are kept so nicely here. The pool and grounds are exceptionally pretty and well maintained. They had the community kitchen remodeled during our stay, and it looks lovely. The only issue we had was the window treatments. The vertical blinds and mini-blinds are outdated and need replacing with curtains and window shades. They need to make this a top priority, as it isn't an extremely expensive improvement. Thank you, Larry and Lucy, for a wonderful stay!

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Spoonette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 20, 2013

What can I say that already hasn't been said. Lucy, not only called us by name, but always introduced us to new guests. It is such a friendly place. I have to relay a story that really shows how far Hotel CA goes to make a guest feel at home. We went for Valentines longweekend. Reading before we went that they had a kitchen and BBQ area, I brought all kinds of great food to cook for my wife rather than going out and fighting the crowds. When we arrived we found the kitchen was in the process of being remodeled. I was very willing to change my schedule around, but Lucy would not have it. They brought a BBQ to our front porch with all the utensils, plates, etc. Once we were sitting down to eat, Lucy brought a couple of Valentines balloons to our table. The next morning, the BBQ magically disappeared. You can't ask for better service. Jay is a kick and the limo ride to dinner on Friday was a blast. Thanks Hotel California for a wonderful Valentine's. We can't wait to bring our friends there. We WILL be back.

Room Tip: We had room #5. It was quite private and next to the back gate, easy to unload the car.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coppell, Texas, United States
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 19, 2013

Lucy was at desk upon arrival. She knew all of our names & took us on a tour of the grounds after offering us a glass of wine, beer or soft drink. Although we arrived before check in time, she made sure our rooms were made up immediately & brought us a bottle of sparkling wine while we waited, for my birthday celebration. She suggested yours & restaurants as well as made reservations. They also offer free limo service between 6 & 10 PM. Rooms are very nice & super clean. Our rooms included a small frig & microwave as well as a basket of free snacks. What a place! We will definitely return.

  • Stayed February 2013
    • Value
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    • Rooms
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Helpful?
1 Thank Shari W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, CA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 18, 2013

Every aspect of our stay at the H. California was quite satisfactory. The greeting upon arrival, the offer of a refreshing drink, the helpful info about eating, the wonderful grounds and clean and comfortable room, our being addressed by name, the Valentine Day treats, and being offered frozen water bottles as we embarked on a desert hike at Joshua Tree National Park are but a few of the components that contributed to a very nice three-day stay. We will return.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank rfsjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nv.
Level Contributor
212 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed February 17, 2013

Our group of four spent four nights at this super destination. The amazing check in by Jay included soft drinks, wine and beer. There was a review of the hotel covering the kitchen and refrigerator stocked with condiments in case we wanted to cook on the grill; the gas fire pit for conversations and libations, pool, whirlpool and garden areas. This is a self contained destination! There is fresh coffee/tea with fruit in the morning and throughout the day. This is above and beyond the Coffee maker, coffee, and basket of snacks in every room. Clean rooms, great staff, clean outdoor areas, fresh lit candles on the outdoor tables each night, outdoor lighted nighttime torches; friendly touches are everywhere! This is the kind of place you wish you could find at every destination, but seldom or never do.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank toomacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provincetown, Massachusetts
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 16, 2013

We stayed 5 nights in February and had an amazing time! The facilities and staff were fantastic. Family owned and operated (Thanks Lucy!), they know what they are doing. Every amenity provided and any need that you could have covered. There are a few restaurants and a convenience store within walking distance. Peaceful and relaxing, the courtyard pool and hot tub were the perfect oasis in the desert.

Room Tip: We stayed in the King Romantica and the added privacy and proximity to the hot tub/pool was perfect!
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ablaze69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel California

Property: Hotel California
Address: 424 E Palm Canyon Dr, Palm Springs, CA 92264-8806
Phone Number:
Location: United States > California > California Desert > Palm Springs
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Palm Springs
#1 Best Value Hotel in Palm Springs
#3 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Number of rooms: 14
Official Description (provided by the hotel):
Lush romantic grounds with surrounding Old California Spanish charm. Newly renovated with attention to every detail. Join us in the SUN! ... more   less 
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Also Known As:
California Hotel Palm Springs
California Palm Springs

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