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“A calm paradise in the middle of Warm Sands”

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The Hacienda at Warm Sands
Certificate of Excellence
London
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A calm paradise in the middle of Warm Sands”
5 of 5 bubbles Reviewed April 10, 2013

Jim and Maurice welcome you with a genuine and warm greeting and make you feel very at home. The staff, led by Stephen, are all lovely and everyone made our stay very relaxing. Everyone is very helpful but it's nice and low key, which is how I like it. They were happy to make recommendations and book restaurants or massages.Probably the best gay resort I've stayed in.

The resort is small, immaculate and comfortable. The breakfast is really good and the two pools are great. We had one of the smallest rooms and it was still a great room. Big enough to relax and spread out in and spotless with loads of towels and nice toiletries. Shower was really nice with good water pressure - it never ceases to amaze me how many places have a shower that drips water over you. Not here! Really refreshing showers every day.

Lunch was good too - and included in your stay. It was nice to order in the morning and then laze by the pool until the staff brought out lunch to where ever you wanted to eat.

Great place - thoroughly recommend it.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank londonneil71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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406 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed March 19, 2013

Five star all the way. Amazing service, friendly and courteous staff, luxurious rooms, easy walk to downtown, could not find one thing to complain about. Will certainly make a return visit. The pools and hot tub are heated and spotless. Breakfast and lunch are included and lunch is served either poolside or in your room. The beds are luxurious

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank IanandEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

I always say the formula for a great accommodation isn't so difficult - only difficult to find. You want a clean (OK, spotless) room, a comfortable bed with good linens and plenty of pillows, you want more towels than you need, you want staff who are attentive and polite without being intrusive, and you 'kinda want to feel important...even just a little. My partner and I stayed here in February and I have to say, the owners and staff at the Hacienda have it down. From helping with restaurant suggestions before we arrived to every little detail of the room and the service, they nailed it. We would recommend without hesitation and hope to return.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank RobertC_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

Out of all of the guest houses that I have stayed with over the years, the best gay guest house is The Hacienda at Warm Sands. The rooms are clean, the property is impeccable, the breakfast menu and catered lunch menu is delicious. I have to say that I am beyond impressed. The guest house staff, Jim and Maurice sent me a nice bottle of red wine in honor of my Birthday! You don't have to worry about forgetting to tip the wonderful staff, because it is added to your stay! There are two pools and a 10-man hot tub, all of which is clothing optional. If you are shy about being naked, the clientele is generally more mentally mature than most places, so you don't have to be naked if you don't want to and no one will judge you otherwise.

Room Tip: Grand Deluxe Suite
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed March 12, 2013

I travel a LOT and I know what makes for good versus great lodging. This was our first visit to this resort, and we selected it since quality and service top their list of what's important. The Hacienda delivers both. The grounds are beautiful and well-kept with tables and chairs, umbrellas, gathering areas, two pools, a spa tub, towel coverings for the pool loungers and spa towels in the rooms. There is a gorgeous view of the mountains from the pool area.

Our room was immaculate, tastefully decorated with quality furniture, and very functional. We liked the full kitchen, the dining and sitting area with a separate bedroom. It let us do some light entertaining out of the bedroom. We enjoyed the wine reception where we met other guests and enjoyed chatting with them each morning at breakfast. We do wish they had repeated the reception at least one or two times more during the week even without the owners. Meeting others was great.
The breakfast offerings were consistently varied, fresh and good. The chance to order lunch each day at no extra cost and have it delivered poolside or to our room was just great. One of us is vegan and this was accommodated. One day the catering service made an error on the order. The Hacienda staff, who were always friendly, caught the error as it came in, informed us and called the caterer. Within about 20 minutes, we had our correct lunches because one of the staff made a special trip to make it right. That's service!!
There are some common small amenities in the room including fresh fruit, k-cup coffee options, and popcorn. There were some unusual offerings; two free passes to the Palm Springs Museum, a powered flashlight in case of a power outage, a pillow "menu" and spa type shower amenities among others.
The owners know how to do it and the staff care enough to make it right. We will be back.

Room Tip: Not all rooms are equal size. If you're unsure, call. The staff will help. Lower number rooms ar...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank barger52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 6, 2013

This was a repeat visit for us to The Hacienda and once again, it did not disappoint! We love it there! It is so intimate and comfortable with immaculate grounds and a beautiful view of the mountains from the pool. All of the staff is incredible and very attentive. It was our 20th anniversary and the owners, Jim & Maurice, could not have been kinder - they even had a bottle of champagne and a personalized card waiting for us upon arrival. We can't wait to return and would highly recommend The Hacienda!

  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank svm3721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

We had another wonderful stay at the Hacienda, earlier this month in February. We were lucky with perfect weather most of our stay, sunny and in the mid-70s. Immediately upon check in we received suggestions for local activities (there was a modernism exhibit going on in town) and other sites to see in Palm Springs. The rooms are very well appointed, tasteful, and very comfortable.

It is by far one one of the most relaxing and charming places we have ever stayed. The pools are beautiful (and lit at night) and the landscaping (even in their "winter") is beautiful. The staff and other guests are very friendly but never intrusive. I can't wait to book another trip back and see Steve, Paul, Luis and the rest of my friends at the Hacienda!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank NE V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hacienda at Warm Sands

Property: The Hacienda at Warm Sands
Address: 586 S Warm Sands Dr, Palm Springs, CA 92264-7633
Phone Number:
Location: United States > California > California Desert > Palm Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 43 Specialty Lodging in Palm Springs
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Hacienda at Warm Sands 5*
Number of rooms: 10
Official Description (provided by the hotel):
A small super-deluxe resort with a gay male clientele. All suites (500 to 850 sq. ft.) except for one room. Two pools, fireplaces, plantation shutters, plush linens and personal service. A staff to guest room ratio of one-to-one. Breathtaking mountain views and quiet location. Expanded continental breakfast and catered lunch included in rates. In-suite massage services arranged. ... more   less 
Also Known As:
The Hacienda At Warm Sands Hotel Palm Springs

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