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“Palm Springs Perfection”

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The Hacienda at Warm Sands
Certificate of Excellence
San Francsico
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Palm Springs Perfection”
Reviewed August 24, 2011

After trying several hotels previously in Palm Springs I have decided that The Hacienda is the only hotel I will be staying at in the future. In fact I have just returned home from my third stay at The Hacienda and the impeccable, discreet service, relatively small size (10 rooms) two pools (at slighty different temperatures) in beautifully landscaped courtyards with a newly remodeled hot tub area combined with the two excellent daily
meals included (breakfast buffet and catered lunch) make this the perfect desert vacation destination.
The Hacienda is perfect for single travellers and also ideal for couples seeking a romantic getaway. Jim, Maurice, Steve, Tom and all the staff are extremely attentive and helpful without being intrusive. I am already looking forward to my next visit.
Thanks guys-hope to see you again soon!

  • Stayed August 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank gmsfSanFrancsico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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417 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
NY
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 23, 2011

This was our 6th trip to The Hacienda. Many have posted reviews and they are all accurate. If you want an upscale gay resort in Palm Springs this is your place to go. The staff is so dedicated to making your stay the best ever. Everything they do it geared to ensuing that your stay is fabulous. The breakfast and lunch offered daily is so convenient and well prepared. You will not be disappointed by staying at The Hacienda.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Stew10019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 14, 2011

We were first time visitors and after a somewhat disappointing stay at a gay resort in Key West years ago we thought we would split our visit between a couple of resorts in Palm Springs. Thinking that we would minimize our stay at any one place if it wasn't our cup of tea. The best intentions, yet we clearly were floored with the Hacienda's service, rooms, location and personnel.
Service was prompt, professional and genuinely friendly. We were greeted at the gate and confirmed our reservations in the office and then Tom led us to our Grand Deluxe Suite in the rear of the property (#10). Tom showed us around our suite (and it was large),gas fireplace, nice four person dining table, large kitchen complete with two refrigerators, microwave, gas stove, granite counters, Keurig coffee machine and completely stocked with china, flatware and cookware. The bathroom was Mantastic, yes Mantastic! Two shower heads, four body sprays, great tile and heavy glass frame-less door, i was in pig heaven. The bedroom was spacious, clean and very comfortable, in-room safe, two closets, Flat screen TV and DVD player/Cable TV and a sliding door to a large private patio. The living room was also quite large with cabinets full of interesting books, large fluffy coach and comfy arm chair and another flat panel TV with DVD/cable. Tastefully decorated and clean throughout.
Being at the back of the property with only four other suites it was like having a private pool and court yard. The pool was very clean and warm! Perfect for swimming at night under the stars. The music in the court yard was soft and relaxing great for reading a book or watching the doves and humming birds. We met the other guest (mostly couples) and had a great time, swimming, relaxing, sharing lunches and even hitting the town at night together. We seemed to increase our ability to connect with Palm Springs by reliving each others experiences the night before while having breakfast together poolside each morning.
The resort location is great being only 5 or 6 blocks away from nightlife, shopping and top local restaurants. We rented a car and would recommend it to others during the Hot season, plus it's makes shopping easier.
If your looking for a LOW KEY relaxing time to decompress from work, this is the place. Each morning we had breakfast poolside. The self serve breakfast consisting of coffee, juice, milk, English muffins, bagels, sweet rolls, hard-boiled eggs, cereal, fresh fruit, and yogurt was always more then enough to start the day off. Lunch is also included and the menu selection is great, plus it was fresh and served poolside or placed in the refrigerator in your room if you were out.
Unfortunately as I mentioned earlier we booked another resort to finish out our stay in PS. It was a grave mistake and we knew as soon as we arrived at the other location the atmosphere, services and cleanliness were not the same. Beware cancellation is not possible without forfeiting your room fees, we felt so strongly about the Hacienda we paid out the rest of our visit and left to go back to the Hacienda after only one night at the other resort.
We were thankful they had a room available (#3), although smaller than the Grand Deluxe Suite it was the same service and style and we felt instantly at home again. Because it was on the front side of the property, it felt new yet comfortable like a favorite old shirt. We made more new friends and had a great time to finish out our vacation. In total we spent 7 days and 6 nights at the Hacienda and loved every minute!
All the people we met and the staff were super and really made the stay an experience to be remembered. We definitely made some new friends and have already booked our next stay for a "reunion".
A big KUDOS to Steve, Tom and the rest of the staff for taking such great care of us! Jim and Maurice have definitely found the right location, staff and it beckons you back every time you think of leaving.
We will be back December 28th see you then!

Room Tip: For privacy rooms 6-10 are great, all face the pool! For mingling, making new friends, seeing the M...
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank NorCal-Boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 9, 2011

If you are looking to pamper yourself in an oasis of calm and relaxation in the desert, look no further. The staff at the Hacienda go above and beyond to make sure you are happy. I have been a loyal customer for the past 10 years.

Nevertheless, they do not rest on their laurels and continue to make improvements every year. For example, they expanded their lunch menu offerings of sandwiches, wraps and salads, all of which continue to be included in your stay and served poolside. Each room now has a Keurig coffee maker and L'Occitane bath and skincare products.

Treat yourself - you will want to go back!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Benzoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles CA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 8, 2011

Our time here was way too short! just two nights. Could have easily stayed a week! Looking forward to doing it again soon!

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank hursey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 27, 2011

It has been exactly 2 years to the day that l last visited the Hacienda, Warm sands in Palm Springs.
The moment I arrived, I felt like I never left, it was like coming home. The property was just as clean, modern and welcoming as I last remembered.
The same helpful and wonderful staff staff were all there, and I felt like it was a family reunion.
This time I had suite 2, (last time suite 3) it was roomy, super clean and oh so inviting, I was settled in in minutes.
As I stay in many hotels around the world, I find the rooms and suites just that...."Rooms"
The difference at the Hacienda is that the suites make you feel like you're at home, beautifully appointed and tastefully decorated.
I was blown away to find a cushion with my name on it on the spacious and comfortable bed.
The bathroom is just so roomy and, well appointed, with a "Super Shower"
The soap that was in the shower was just delightful, talk about leaving you fresh and "tasty" afterwards. :)
All in all, and once again, a wonderful experience. I highly recommend the Hacienda to anyone who wants an "Experience", not just a "Stay"
I'll be Back for sure!

  • Stayed July 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank TomboPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maplewood, New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 26, 2011

There is just no other Guest Houses in Palm Springs that can even come close to the amenities, services and customer services that they provide.

Room Tip: Love the suites, we stayed in #6
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank tomandharry51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hacienda at Warm Sands

Property: The Hacienda at Warm Sands
Address: 586 S Warm Sands Dr, Palm Springs, CA 92264-7633
Phone Number:
Location: United States > California > California Desert > Palm Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 42 Specialty Lodging in Palm Springs
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Hacienda at Warm Sands 5*
Number of rooms: 10
Official Description (provided by the hotel):
A small super-deluxe smoke free resort with a gay male clientele. All suites (500 to 850 sq. ft.) except for one room. Two pools, fireplaces, plantation shutters, plush linens and personal service. A staff to guest room ratio of one-to-one. Breathtaking mountain views and quiet location. Expanded European continental breakfast and catered lunch included in rates. In-suite massage services arranged. ... more   less 
Also Known As:
The Hacienda At Warm Sands Hotel Palm Springs

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