I stayed here recently during the peak summer season. Hotel's location is fantastic, centrally located in downtown Palm Springs within easy walking distance to anywhere in town. You simply cannot beat the location.
Beyond location, the best thing about this hotel is the staff. Very professional and courteous. Cristian at the front desk was super helpful and kind, and we really appreciated his great service. We thought he had been working at this hotel for years from his level of service and were surprised to learn he has only been there for a month. Michael at the bar was always smiling. We felt really comfortable thanks to the great customer service, which certainly exceeded that found in similar chains. They even were able to retrieve the sunglasses I had misplaced at the gym.
The hotel is very clean, especially the room, the lobby area and the gym. The room is very spacious, nicely decorated, has a great balcony, and is very comfortable. Bathroom is large and well appointed with nice amenities. The gym was well equipped as well.
I agree with other reviewers that the pool is just OK. But everything else about the hotel is stellar.
Oh yes, and nice touch with the free appetizers at happy hour every evening!
- Official Description (provided by the hotel):
- Palm Springs' only all suite, newly renovated hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony. ... more less
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- Also Known As:
- Hyatt Regency Suites Palm Springs Hotel Palm Springs
- Hyatt Regency Palm Springs
- Palm Springs Hyatt