The property is is small, and relaxing. The room was very clean and had a wonderful view off of the unenclosed patio. Our only gripe was at the very end of our stay. Check out time is written as 11am. At 10:30, maid service knocked once and marched right in. As soon as she saw us, she meekly apologized and closed the door behind her. About 8 minutes later, our door opened again, this time without so much as a knock. It was the lady manager. "Oops, I thought you left!"
I thought this a little odd, so a minute later I approached her on the grounds and asked if there was a problem. She said "many people have left this morning so I thought you did too." I explained that the maid was just there a few minutes before her, and what an odd coincidence it was. She said she didn't know that the maid had just been there. I then asked, do you normally go into rooms without a knock and pause? Yada yada yada. I explained that maybe she should check with her front desk gal (who herself seemed a bit aloof) to find out if someone had checked out.
I felt like we were being hustled out of the place, and or being lied to by the manger when I called her on the morning's multiple intrusions. Kind of tacky for a place that holds itself in such high esteem (not to mention the $210 I paid for the night).
It's too bad, because the place is charming but the staff seems to takes some of the guests for granted.
- Official Description (provided by the hotel):
- The romantic and historic Casa Cody is the oldest operating hotel in Palm Springs. It is nestled against the spectacular San Jacinto Mountains in the prestigious Tennis Club area, right in the heart of Palm Springs. Casa Cody has 29 charming accommodations in 8 early California hacienda style buildings. ... more less
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- Also Known As:
- Casa Cody Hotel Palm Springs