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“What a dump!”
Review of Villa Royale Inn

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Villa Royale Inn
Ranked #46 of 73 Hotels in Palm Springs
Certificate of Excellence
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“What a dump!”
Reviewed August 25, 2011

Romantic Hideway, Gem of the Desert? PLEASE!!! They need to hide it away because it's a dump! Service was horrible, food was overpriced and the room had a foul odor!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Suzy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
LA
1 review
Reviewed August 19, 2011

I have visited Palm Springs too many times to count, but my experiences at the Villa Royale Inn continue to leave me speechless!

A beautiful complex with luxurious pools, hot tubs, sexy rooms that are spotless and unique and a restaurant to die for. I dare you not to have the time of your life here!

Be sure to say hello to Jack at the front desk and tell him I sent you!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Constance G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clarita, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 16, 2011

We have stayed at the Villa Royale many times over the past years. We love the ambiance and the restaurant. It was one of our favorite destinations in Palm Springs except for the last two visits.

A couple of years ago we stayed in an upgraded room but the air conditioner froze up and we spent a very warm night (in Summer). They knew the unit was a problem but gave us the room anyway.

We decided to try one more time but this was the ultimate bad experience. We arrived midday, checked in and spent some time at the pool. We went back to the room for an afternoon nap. I woke up with a funny feeling in my hair, sat up and found about a 1/2 dozen bed bugs crawling on my pillow. One had the look of a tick. I squashed a couple with my finger and it was blood red. I checked my neck and head and was sure they had not bitten me yet so the blood must have been from some other person or creature.

We reported this to the site manager and he offered us another room, which we did not want. He then helped us find other hotel and refunded our money. We still had to pack up and move, wasting a good portion of our day.

The staff handled the situation professionally but we would never return. We were fortunate to find this during the daytime and not in the middle of the night.

Stayed August 2011, traveled as a couple
Helpful?
5 Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VRIGM, General Manager at Villa Royale Inn, responded to this review, August 18, 2011
Being a historic resort with lush gardens and grounds, maintenance and upkeep is something we take very seriously. Scheduled certified pest control services are conducted throughout the entire property on a monthly basis. We want to maintain our lush grounds and deliver a save and enjoyable stay to all of our guests at any time. Issues and concern from guests are addressed promptly with the upmost care and respect. We apologize for the inconvenience and dissatisfaction it has caused you during your stay; immediate measures were taken to rectify the situation.
We hope that we may have the opportunity in welcoming you back to our resort in the near future and to make Villa Royale once again you favorite destination here in Palm Springs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 9, 2011

This place is so far the most amazing and beautiful hotel I've seen in palm springs. the most unique and romantic place.. the rooms are amazing, the service is awesome, the pool and view is to die for, and the bar and restaurant is un-believable and amazing. every one is just absolutely friendly and i enjoyed my visit there. The best place to stay!!!

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ninik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 11, 2011

A very spur of the moment decision left me and my significant perhaps in Palm Springs with no plans other than to enjoy ourselves. We stopped at the visitor information center on the way into town (near the tramway) and we were given a few suggestions by a man who really loves this town. He gave us the names of a few hotels that matched our qualifications (not a chain, personable, maybe a little history, and unique to palm springs). Of these, he favoured Villa Royale. When we first found this little tucked away Inn, we chatted with a very outgoing and enjoyable gentleman at the front desk (Mark?) and took a look at the property. There are two pools, a very nice little bar, a fine restaurant (which serves complimentary hot breakfast in the morning) and beautiful gardens all around. One of our favourite aspects was that though the pools and bar were in a sociable common area, you could also avoid being social and hang out in your own little private patio. We also loved the little hidden jacuzzi that was very close to our room. I find it frustrating when hotels/inns limit the hours you are allowed to use the pools- this is not the case here. You can swim or soak at any hour and I find this freedom so enjoyable. the desert is so very beautiful- and even easier to appreciate at night. Everyone at the desk was wonderful and they all took pride in the Inn and it's history. This used to be Sonja Henning's home and guest houses and they are all decorated uniquely. I hear that there is a new owner in the picture (just recently). I hope this person continues with the great service, breakfast, and charming feel of this little gem. I imagine that if they bought it, they must understand the value of it. I hope to return and enjoy this wonderful little oasis again and again.

Room Tip: Summer is slow season, but great for those who love the nights. The best deals are over the summer...
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  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank gcookies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 26, 2011

We found the Villa Royale Inn by serendipity, in our way to San Diego to celebrate our 9th wedding anniversary. Driving from Santa Fe, NM, we were quite tired after 12 hours in the car and decided to stop in Palm Springs for the night, with no prior hotel reservations. The AAA guide book recommended the Europa restaurant and since we were famished, we went there and found the Inn as well. Even so late and on a weekend night, Jacob was the most gracious host and showed us the few rooms available, including a large suite (Rm. 305), on the north courtyard, by a smaller pool and fabulous vierws of the mountains right in front of it. Jake offered us the lower rate for smaller rooms to us on this suite, which was beyond the kindness. We had dinner at their Europa restaurant that evening (fantastic meal, decor and service), loved our huge room, very quiet ,and clean, with a feel of Old Europe charm to it, and had a fantastic breakfast, to order, the next morning by the main pool. The gardens and landscape featurers are beautiful and finding this gem in the desert was the beginning of a great two-week vacation. We will be back to the Villa Royale Inn for sure, next time we vist Palm Springs. What a lovely place and staff. Thank you !!!!

Room Tip: Ask to look at several room plans before choosing.
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  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tesorino22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 21, 2011

We stayed at the Villa Royale Inn due to a terrible experience across the street at Villa Rosa Inn. We loved our room & loved having a private patio. The restaurant was beautiful & served a nice sit down breakfast.

I can understand how some people were not happy with their rooms as some rooms we saw did need some work. We were fortunate because our room was perfect. We loved the European atmosphere. In fact, many Europeans stay there.

Room Tip: Tell the management what your desires are.
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  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cehicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Royale Inn

Property: Villa Royale Inn
Address: 1620 S Indian Trl, Palm Springs, Greater Palm Springs, CA 92264-8842
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#18 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villa Royale Inn 3*
Number of rooms: 31
Official Description (provided by the hotel):
Named the "West's Best Small Inns" by Sunset Magazine, Villa Royale Inn is a unique Palm Springs bed and breakfast with luxury accommodations, a historic restaurant, heated pools, in-room massage, exquisitely-landscaped grounds and mountain views. ... more   less 
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Also Known As:
Villa Royale Hotel Palm Springs

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