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Holiday Inn Express Palm Desert / Rancho Mirage
Ranked #11 of 22 Hotels in Palm Desert
NY
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“worth it.”
5 of 5 bubbles Reviewed January 14, 2012

best part about this Holiday Inn .... nobody bothers you and everything you need is there. Room was clean, pool and jacuzzi excellent. 2 night, 3 days ... no complaints.

  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank tandbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review, February 1, 2012
We would like to thank you for completing your review on Tripadvisor.com. Your feedback is very important to us, and the success of our hotel. We are excited that you enjoyed your stay and we hope to see you again in the future. If at any time there is anything else you need, please feel free to contact us at 760-340-4303.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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443 reviews from our community

Traveler rating
    180
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    29
    21
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Omaha, Nebraska
Level Contributor
121 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed January 1, 2012

Not the nicest or newest Holiday Inn Express I've ever stayed in, but we got a great deal on Hotwire during the busy holiday week for a price that was too good to pass up.

Pros: well managed, accommodating staff; moved us to a king room on an upper floor after our first night (and had a little balcony). Better than average complimentary breakfast (a number of hot items each day), great location in Palm Desert. New flat screen TV's. Free 8oz waters available at the front desk. Clean pool area and hot tub. Pretty quiet rooms. Granted us a late check out as a Priority Club Member.

Cons: Don't stay on the first floor; get a room instead on the 2nd or 3rd floor. An empty room was broken into (from the outside) on the 1st floor during our stay (kids after a new flat screen TV, apparently). Rooms/sink area are rather small. Beds a little too firm for my liking. Pool area looks out on a power station. Only one elevator which gets a lot of use.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bobeana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review, February 1, 2012
Thank you for taking the time to complete a review of your recent stay. I was happy to see you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BC
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed December 16, 2011

Stayed here for one night and quickly moved on next day. Drawn by the cut price ($10 cheaper than Cathedral City Holiday Inn) but they make up the cheaper price with poor cleaning.

I would hate to know the history of this but the phone in our room beside the bed was caked with brown stuff and the buttons covered in pubic hairs. On my out i mentioned this to the front desk and suggested their cleaning crew should include the phones in their room tasks, Without looking up, she wrote it down, not a word in response, no apology, nada. Rooms dated, breakfast nook next to front door so you get a blast of cold air as each new person leaves. This is why you're getting the joint for $10 cheaper.

We had stayed at the best western resort hotel next door last year for extended stay, very clean, lovely staff, full breakfast for free in large room and at cheaper rate than the Holdiay Inn. We decided on the holiday Inn to get our points - big mistake. A lot of hotels in Palm Springs, close your eyes and pick one - you can do better than this one.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TKANDTJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holywood, United Kingdom
Level Contributor
186 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed November 5, 2011

We stayed here for 3 nights in early October at the end of our 3 week holiday travelling around California and Arizona. It was a great hotel to unwind in and the rooms were nicely decorated.

Breakfast was always good with plenty of variety, however the coffee is awful, so bitter!! Just a small complaint!

The hotel is situated within 2 minutes drive of some nice restaurants and shops.

The swimming pool area is relaxing, with plenty of sun beds, towels etc.

Would definitely stay here again.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Woolif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
109 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed October 4, 2011

I stayed at this hotel while visiting the area and it was great. Nice location near lots of shopping and restaurants. The hotel was clean and the staff was friendly. The area was easy to get around in and the hotel was easy to find. The Internet was fast and consistent. The hotel staff helped me in finding food delivery places for late night order as I had driven a great deal the first night and just wanted to chill and relax. The rooms were spacious and the free breakfast was typical Holiday Inn Express food. No complaints at all.

  • Stayed September 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MidTMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosse Pointe, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 3, 2011

This is a good hotel for the cost of a night's stay. It is a great location - many restaurants nearby. The staff is friendly and we found it to be very clean. The room was spacious enough and the bedt was very comfortable. Great parking too!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed September 19, 2011

We stayed here as this was the host hotel for a junior golf tournament. The rate was very reasonable even considering that this is not their peak season. We did not spend much time in the room but the public areas and guest rooms were clean and well maintained. All of the front desk staff were very friendly. Rooms were updated and had flat screen TVs. Breakfast in the morning was typical HI Express fare which is more than adequate for a free breakfast. We did not use the pool but it appeared to be clean and well kept. However we never saw anyone using the pool even though it was a very hot weekend. If you are looking for a lively pool scene this is not your hotel. Only negative is that rooms with view of the pool also had views of the adjoining electrical transfer station. No noise involved, just an eyesore.

  • Stayed September 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank sba001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Property: Holiday Inn Express Palm Desert / Rancho Mirage
Address: 74675 Highway 111, Palm Desert, CA 92260-3803
Phone Number:
Location: United States > California > California Desert > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to January 31st,2017 ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn

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