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“An oasis in the desert...” 4 of 5 bubbles
Review of Residence Inn Palm Desert

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Residence Inn Palm Desert
Ranked #12 of 22 Hotels in Palm Desert
Santa Cruz, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“An oasis in the desert...”
4 of 5 bubbles Reviewed June 30, 2013

I've stayed here several times in the past couple of years and it never disappoints. I've only overnighted at this property, so I can't really comment on an extended stay. For my purposes, it's perfect! The room that I stay in is a 2-bedroom unit. There is a spacious central area/family room, with a kitchen area off to the side. The sofa, I believe, pulls out for additional bed space.

The bathroom is large and well-appointed. The patio area (my stay has always been in a downstairs unit) is small, but with a great sense of privacy. From my room, the view opens out onto a golf course, which adds to the overall sense of an oasis in the desert.

Clean, quiet and restful...oh, and there is a decent continental breakfast each morning!

  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank DannyBoy831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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321 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Los Angeles
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed June 29, 2013

We were a family of 3, with a college age daughter, traveling around So Cal for a few days before she went back to school. We made our decision to head from Temecula to Palm Desert via the backroads. It was a beautiful drive, but even better to discover the delightful hotel/condo like place of the Residence Inn. It isn't a super fancy place, as some are in this area, but for the price, could NOT be beat. We had two rooms, two bathrooms, and a full kitchen. The place was clean, the free breakfast really good, and just an overall nice place to relax and hang out in the Coachella Valley. My husband and I will definitely try to go back when the weather cools off!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kaimanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed June 28, 2013

Had to find a place to stay overnight in Palm Desert when our home A/C stopped working. Needed a "pet friendly" place to take our 9-pound and well-behaved dog. Called the hotel first to make sure that had a room and took pets...yes, on both. I was quoted an $84 room rate (AAA) and a $35 pet fee over the phone by..I think her name was Jennifer . Sounded reasonable and we were really in the lurch, so we just drove up the road and checked in. Room was typical Residence Inn, nice with a comfortable bed and good shower. Towels are bigger than most hotels, but we didn't use any of the in-room amenities (kitchenette, coffee maker, etc) just came in and crashed for the night. Breakfast in the AM was hot and good, and there was plenty of seating. The ONE star rating is for the sticker shock when we checked out...The room rate was as quoted, but the pet fee was $75!!! There was no one to talk to about this, just the yound woman at the desk, who was adament that that was the charge, so there. If you don't have a pet, it's not a bad choice, but if you DO...stay elsewhere in Palm Desert. There are plenty of wonderful places that won't gouge you for your companion.

  • Stayed June 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank p2burner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 23, 2013

We received a free upgrade to a larger suite. The hotel is perfect for families. Front desk personnel was very efficient, the suite very clean and very well-equipped. There is no restaurant at the hotel but an Applebee's right across the parking lot. The hotel offers a very good complimentary breakfast.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 5STar_232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rjnagel
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 19, 2013

Family of 5 just getting in from Grand Canyon, pit stop before Joshua Tree National Park the next day. I had requested a top floor, of the 2 floors and back of property for quiet. After dragging all our luggage upstairs (no elevator) searching for our room, we soon realized it was on the bottom floor. Went inside to unpack and were pleased with our room. VERY happy to report it was super quiet, never heard a neighbor except shower time in morning, which was no big deal. No noise to the side or above, very very quiet!! Lots and lots of bunnies running around on property which humored us all. Loved having a roadrunner on our patio both in the evening as well as next morning. It was a great nights sleep, laundry room was utilized and much appreciated having more than 1 machine as a few of us had laundry on our minds, great breakfast and a great place to stay. Rooms appeared updated, very clean and had absolutely no complaints! Tried to save a few dollars and even cooked dinner and everything we needed was supplied. Loved having the room to spread out btwn the 5 of us, and 2 bathrooms was wonderful! Would stay here again in a heartbeat, wish we could have stayed more than 1 night as area is gorgeous, grounds are immaculate!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank rjnagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed June 13, 2013

It is a nice looking hotel and it is obvious that they try to keep things up to date. Nice large flat screen TVs and modern functional furniture. However, there were a few things that still need to be addressed. The bed feels like you are falling into a soft sponge. I think the mattress actually flattened to the point where my back was touching the box spring. We tried the hot tub/pool at night after visiting the Palm Springs Street fair. There were no lights in the main pool at night which seemed odd. One hot tub had no heat, and the water was cooler than the main pool. The other hot tub was at least 106 degrees so it was hard to stay in it more than a few minutes. The breakfast was well run and much cleaner and well maintain when compared to other hotels. But we didn't find the food very appetizing. The waffle was the high point. Overall, if it wasn't for the bed, I would consider staying again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank HubbyChubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 31, 2013

What pet-friendly translates to is do not stay here if you have allergies or dislike fleas.

Overall, this is a pretty nice hotel. There's a golf course behind it, if you can call that a view. The pool feels amazing any time of day. The laundry room is cheaper than most laundromats. There are grills near the front for bbq-ing and a weeknight "social hour" that serves decent dinner & free beer. The bed is pretty comfortable and the A/C is amazing. The staff is pleasant. The guests themselves have all been quite friendly, too.

Definitely a bug issue in building 2. I've seen two types of flies, found some fleas, and the room across the hall has an ant problem.

Would I stay here again? If the price was right, maybe.

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ambreezy20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Palm Desert

Property: Residence Inn Palm Desert
Address: 38305 Cook St, Palm Desert, CA 92211-1794
Phone Number:
Location: United States > California > California Desert > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Palm Desert
#10 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Palm Desert 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Palm Desert Hotel Palm Desert
Palm Desert Residence Inn

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