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“Great. Would stay again” 4 of 5 stars
Review of International Hotel & Suites

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International Hotel & Suites
Ranked #13 of 22 Hotels in Palm Desert
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great. Would stay again”
4 of 5 stars Reviewed April 16, 2014

The staff we're incredibly accommodating, helped in every way they could.

Rooms were clean and had a modern aesthetic, we weren't expecting these facilities at the price of the room.

Relaxing stay, great break would stay again.

  • Stayed April 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Irelandiee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

Traveler rating
    190
    85
    23
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    35
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Riverside, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2014

We stayed here and loved how relaxed the hotel was! Anytime we needed anything we were helped helped immediately! Also the suites were very well equipped so we were able to cook in the suite and save money!

Room Tip: The rooms on ground floor do not have a private patio,but it directly opens to the pools. The rooms...
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank pmend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed April 10, 2014

We stayed in Room 38, which was recently refurbished and spotless. The pool was literally five steps from our patio door, which makes it ideal for families with small children because you could put the kids down for a nap and sit by the pool, still within earshot. The kitchen was very well-stocked and all the appliances were new, as were the furnishings in the room. The room itself is very large so there was plenty of room in the living room area, even with two queen beds. The main pool was in another building, but we visited and it was very nice. All the pools and spas were sparkling clean. Very enjoyable stay, we would come again!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank DeVineCopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
2 of 5 stars Reviewed April 8, 2014

We had a one night stay for a family event. It was our first time staying at the International Lodge and immediately I was given very friendly service by the staff. The staff who checked me in were singing the rooms praises and I was looking forward to seeing the room. The management seemed proud of the place and were really trying to promote it and asked me to write a review afterwards. Upon entering our suite, we noticed that it was pleasantly open, clean and spacious. The beds were a bit squeaky but comfortable. There was an oldish feel to all the furniture but nothing that diminished our comfort. Television and Blu-ray/DVD player were newish and worked very well. The kitchen was large, clean and nice, and proved useful except for the fact that we did not have working hot water. The plumbing in the entire suite proved to be very dissatisfactory. It began with a tricky shower knob, fluctuating water temperature, and a slow draining shower drain. In addition, because I could not rely on the fluctuating water temperature not burning my 2 year old daughter and also not having running hot water in the kitchen, I had to bathe her in one of the bathroom sinks. It was not the ideal way to bathe a child and after I was done bathing her the sink would not drain as the drain stopper/lever was inoperable. Last but not least, the toilet paper holder was comically low, and I found myself nearly reaching the ground to grab toilet paper. Overall, I was underwhelmed and unimpressed. After speaking to hotel management upon checkout, they offered to give us a significant discount if we return for another stay. Cannot say that we will use this hotel again and its worth mentioning that we paid 160 dollars for what seemed like an 80 dollars or worse experience. Plumbing should be tested thoroughly before allowing guests to check in as such a basic oversight can lead to a bad experience. International Lodge needs to get back to basics when it comes to room readiness.

  • Stayed April 2014, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Aaron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Rock, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 5, 2014

We have recently returned home after a two week stay at the International Lodge in Palm Desert. The hotel was centrally located and we found our suite to be clean, comfortable and quiet.
The kitchen was well equipped and we enjoyed many meals on our 2nd floor balcony.
The staff were helpful and accommodating and looked after our requests promptly.
The grounds were well maintained and the heated pool was a pleasure to swim in.
We would not hesitate to stay here again on our next visit

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank alanm230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 25, 2014

I really enjoyed my two weeks here. It was quiet, clean and comfortable. The kitchen area had everything I needed. The staff was efficient, and non-intrusive. A very pleasant get-away, and I will return. I had a private balcony, and was on and end unit. It was a true vacation. The pool area was peaceful.

Room Tip: Upstairs is quiet.
See more room tips
  • Stayed March 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank tennislover908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 24, 2014

Stayed here Friday through Monday for the Wine & Food festival. Room was clean and quiet. Perfect for making some small meals in for breakfast or dinner. Cooked some steaks on the outside grill! Highly recommend this place. Only issues we had were getting extra towels - the service was pretty slow and a sponge would have been nice to have (to wash our dishes). Perfect apartment for a weekend away.

  • Stayed March 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank kkat4742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about International Hotel & Suites

Property: International Hotel & Suites
Address: 74-380 El Camino, Palm Desert, CA 92260
Phone Number:
Location: United States > California > California Desert > Palm Desert
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Palm Desert
#11 Romantic Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — International Hotel & Suites 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
The International Hotel & Suites has been providing exceptional service for over 35 years. The hotel's rooms compromise of all suites, with large kitchens and bathrooms. Each of our 52 Suites are unique in ambiance and furnishings. We carry a three diamond rating with AAA and boasts beautiful surroundings within minutes of world famous El Paseo Drive. Seventy percent of our guests are repeated customers. Come share the secret of Palm Desert's hidden gem. ... more   less 
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Also Known As:
International Hotel Palm Desert

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