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“Excellent stay in Palm Desert.”

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Best Western Plus Palm Desert Resort
Ranked #9 of 22 Hotels in Palm Desert
Covina, United States
1 review
“Excellent stay in Palm Desert.”
Reviewed August 5, 2013

Our stay at the Best Western Plus Palm Desert was an excellent experience. The staff was friendly the service was above and beyond. Would definitely recommend this property to all my friends and family. Good job Management and staff!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Armando S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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794 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2013

I am living in Los Angeles and working at down town LA. Working at the financial institue always cause lots of stress. Best Western Plus Palm Desert Resort is perfect place to get away from my stress work!!
Not to far from LA, very reasonable suite room rate, very friendly hotel staffs, nice swimming pool, & free breakfast!
I visit there 5-6 times per year!
Love it!

Room Tip: Suite room is very reasonable price & cozy!
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  • Stayed July 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Rchoi73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
114 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed August 1, 2013

Excellent room with refrigerator, quiet airco, nice carpet. Outside pool not very large but sufficient and pleasantly warm water. Breakfast initially fine (cooked to order) but choice becomes limited after the 2nd night. Next door to supermarket and nice italian restaurant with live singing.

Room Tip: Queen beds are really queen size and not smaller doubles.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Toemaarjongens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, USA
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 23, 2013

Loved this property. Beds and llnens were comfy. Room spacious and decorated nicely. Great water pressure in the shower. Pool n spa were lovely. Only disappointment was breakfast for me. My husband enjoyed the eggs etc made to order. I am a little fussier. Otherwise, top notch experience. Warning eat early, this town rolls it up before 9.00. We ate panda express, which was tastey and hot.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappygoluckyPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camarillo, California
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 13, 2013

For being 110 deg. the entire week the A/C kept up and kept the room super cool. The staff was excellent and even brought the microwave to our room without problems. The breakfast is made to order with eggs, bacon, sausage, and pancakes. Other items available upon request like yogurt and fruit, etc. The wood floors in the room were a welcome site and much more sanitary than carpets. Every room has a balcony. Tennis courts in back for cooler days. My only complaint is the beds are set up on a frame so when you try and sit up to read or whatever your bed slides away from the wall. They should secure them to the wall. The pool is nice and plenty of restaurants in the area. Overall great stay for the price. Wish more hotels were like this one.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank t y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, United States
Level Contributor
3 reviews
Reviewed July 11, 2013

Pleasant location. We booked en route and received good value for our money. The hotel was efficient, clean and nice. Did not use any of facilities as this was a stop over on way back from California. Easy access to and from freeway.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Russel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Azusa, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 8, 2013

After reading all the reviews and seeing the pictures I was shocked how ran down the whole hotel looked. Even the breakfast everyone raved about was a let down. I would rate this hotel a 2 star. The one positive was the bed was very comfortable and the bathroom was clean !

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Teners83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this review, July 10, 2013
Dear Teners83,
Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. Thank you for your comments about the bed and the cleanliness of our bathrooms. We apologize that the rest of your stay was not satisfactory and will use your comments to make improvements.

Thank You
Craig Gilmore
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Palm Desert Resort

Property: Best Western Plus Palm Desert Resort
Address: 74695 Highway 111, Palm Desert, CA 92260-3803 (Formerly BEST WESTERN PLUS Palm Desert Resort)
Phone Number:
Location: United States > California > California Desert > Palm Desert
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Palm Desert
#7 Business Hotel in Palm Desert
#11 Family Hotel in Palm Desert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Palm Desert Resort 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Choose this pet-friendly Coachella Valley hotel located centrally in Palm Desert close to Indian Wells Tennis Gardens, PGA WEST golf course, and Joshua Tree National Park.Welcome to the BEST WESTERN PLUS Palm Desert Resort where guests can expect a friendly and knowledgeable staff, clean guest rooms with outdoor patios or balconies and a hot cooked to order breakfast. The hotel is situated in the heart of Palm Desert close to Highway 111 and minutes from Interstate 10.Enjoy the view from one of our 130 guest rooms or 22 suites with cable television with HBO and complimentary high speed internet access. Relax in the heated pool and spa with outdoor cooling mist system. Additional amenities include 2 tennis courts, exercise facility, business services and meeting facilities.The BEST WESTERN PLUS Palm Desert Resort located conveniently close to the Palm Springs Intl. Airport, Palm Springs Convention Center, and El Paseo Shopping District. Also within 20 minutes are 3 casinos (Fantasy Springs, Spa Resort Casino, and Agua Caliente Casino), Big League Dreams Sports Park, College of the Desert where they hold the street fair every weekend and the McCallum Theater. ... more   less 
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Also Known As:
Best Western Plus Palm Desert Hotel Palm Desert
Best Western Palm Desert
Palm Desert Best Western

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