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Best Western Plus Palm Desert Resort
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Reviews (917)
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700 - 705 of 917 reviews
Reviewed December 27, 2012

Enjoyed the friendly welcome by Larry. Our one bedroom suite was spacious and comfortable. We also were surprised how quiet it was and loved the small, grassy yard outside the patio area. Beautiful landscaping surrounded the buildings. The best surprise was the breakfast! Two chefs, making cooked-to-order breakfasts. Very tasty and the roomy dining room was an added bonus. Thank you!

  • Stayed: December 2012, traveled with family
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Thank vbmedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this reviewResponded December 28, 2012

Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. It is nice to hear that you enjoyed our 1 bedroom suites and the surrounding areas. Glad you got to enjoy our cook to order breakfast and hope you will visit us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

We want to thank Larry and Aldo at this Best Western in Palm Desert, Ca for their assistant during our stay in the desert. They are very friendly and knowledgeable of the area, which is of great help. Again thanks to this two.

Sincerely,

Marilyn Homeyer

Room Tip: A friendly canine place :-)
  • Stayed: December 2012, traveled with family
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Thank Katherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this reviewResponded December 28, 2012

Mrs. Homeyer,
Thank you so much for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. We are glad that you enjoyed your stay and that our staff could accomodate you. We hope you come and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2012

Kuddos to Larry and Aldo for making us want to return to this Best Western again and again. The night we checked in for our 6-night stay, Larry upgraded our room without me asking. What a nice start to our stay. We got up each morning to a made-to-order breakfast (3 different choices), and it was delicious. The problem was that during 3 of the 6 mornings, we had no hot water. As it turned out, this was a mechanical problem, and not a problem that could be fixed easily. The water boiler was repaired, and they thought all was well. It wasn't, and when it finally went out completely, another machine had to be ordered so our building was without hot water. Not only did Aldo and Larry offer to change our room, but also offered to give us access to another room to shower when we didn't want to move. Not only that, without me asking, they gave us a 50% per night room discount for each night that we were without hot water. Was it an awful situation? Yes, but the way management took care of the problem was generous and didn't require any requests on our part to make things right.

  • Stayed: December 2012, traveled with friends
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Thank JamieEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this reviewResponded December 27, 2012

Thank you for staying at our hotel. We are glad to know that out of a bad situation we were able to accommodate you for the inconvenience. We hope that you choose to stay with us again and we can be even better.

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Reviewed December 19, 2012

The motel is located on a major thoroughfare which made going to sleep a problem but that's not its fault. The staff was friendly and the breakfast was adequate albeit that the manager seemed to be in charge of the desk and the serving at times.

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
Thank DONALD B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this reviewResponded December 20, 2012

Thank you for staying at our hotel. We are glad that we could accomaidate your needs and hope you come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2012

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this reviewResponded December 20, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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