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“Great Marriott Property”

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Marriott's Shadow Ridge I-The Villages
Ranked #6 of 23 Hotels in Palm Desert
Certificate of Excellence
Reviewed January 31, 2014

We stayed at the Shadow Ridge for 7 days and loved the location. Upon arrival, you first encounter the beautiful grounds. The roads are lined with palm trees and gorgeous gardens. The villas are entirely gated and you are given a gate code upon check in. The pools are centrally located, although we didn't use them on our trip, they looked well kept. The resort is centrally located to everything; 15 - 20 minutes from nearby Palm Springs, 15 minutes from the living desert (a must see!!) and 15 minutes from the famous shops of El Paseo. We stayed in building 1000, which had a nice view of the mountains. During the day you could see the road behind the building, but you are far enough that you don't hear the cars at night. We had the 2 bedroom villa which was very nicely sized; full size fridge, dishwasher, oven etc. Fireplace in the living room below the tv. Very nice balcony with chairs and table outside. The staff is extremely friendly and helpful. We had lunch at the Grill which was very pleasant, outside seating overlooks the golf course; the food and service was excellent. Would highly recommend this Marriott for the amenities and location. Many good restaurants are located in Indian Wells,Indio and Rancho Mirage which are only 15-20 minutes away. There are also many shopping areas close by such as Target,Walmart, Costco, etc.

  • Stayed: January 2014, traveled with family
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1  Thank awaywegoNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Shadow Ridge I-The Villages, responded to this reviewResponded February 4, 2014

Thank you for visiting Marriott’s Shadow Ridge! It sounds like your family had a great stay with us and enjoyed the many amenities at the resort. We look forward to seeing you again on your next visit to Palm Desert!

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515 - 521 of 1,128 reviews

Reviewed January 31, 2014

We spent the weekend with friends who had a unit for 2 weeks. Enjoyed happy hour at the pool and proximity to area amenities. Family friendly as well as a great place for couples and particularly Snow Birds.

  • Stayed: January 2014
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1  Thank ShantyOhm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Shadow Ridge I-The Villages, responded to this reviewResponded February 6, 2014

Thank you for your positive review of Marriott’s Shadow Ridge! We are thrilled to hear your family enjoyed their vacation with us in Palm Desert. Our team looks forward to your next visit with us!

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Reviewed January 29, 2014 via mobile

Our daughter's God parents invited us to join them in Palm Springs for a week of golf and relaxation. And we did and we are. Beautiful two BRw with Hawaii overlooking heated pool, two Jacuzzis at over 100 deg. Great for morning soak and swim. Exercise room, Spa, 18 hole goalscorer. Everything you need. Multiple Casinos. Everyone has to try this once!!!

Stayed: January 2014, traveled as a couple
Thank Brent F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014

Studio suites are small. Housekeeping costs extra?! Grounds are immaculate and paradisaic. The Grille was very good. Pool bar service and food was excellent. Pools are fantastic. Staff were all very friendly and helpful!

  • Stayed: January 2014
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1  Thank 173Jack173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

Our stayed was for 10 days, so we experienced most of what this property had to offer. Very pleased with the staff. Friendly and helpful in the lobby and The Grille. While I worked during the days, my wife and 2-year old were able to keep busy at the pools, cookie-making classes, stuffed animal making class and movie days. The food at the The Grille was pretty good (spaghetti and meatballs recommended) and the bar served a nice IPA for only $3...cheaper than most places sell domestic.

The room itself was great. We had a 1-bedroom with a separate living room and full kitchen. Overlooked the golf course, where ducks and geese roamed every morning. Very clean and a good layout.

  • Stayed: January 2014, traveled with family
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2  Thank HotelYorba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Shadow Ridge I-The Villages, responded to this reviewResponded January 29, 2014

We truly appreciate your positive review of Marriott’s Shadow Ridge! Our team is happy to hear your family enjoyed the many amenities the resort has to offer. We also appreciate your kind words for the associates who made your stay unforgettable. We look forward to welcoming you back on your next trip to Shadow Ridge and thank you for your review!

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Reviewed January 21, 2014

We exchanged two weeks through Interval for a "two bedroom" suite which is actually an efficiency connected to a full one bedroom apartment. Furnishings were acceptable and decorating, paint, etc looked to be recently done. The bed was rather firm but comfortable and bedding was lightweight and warm. The large baths were modern but the showers were lacking in shelves for necessities and had no grab bars. The kitchen area was poorly stocked and I had to request a frying pan three times. The stove cooked well. We very much enjoyed the view of a waterway with very tame ducks and amusing coots. We do not play golf but thought the extensive course looked well used. My son and daughter in law enjoyed the large pool within walking distance but found the club house to be primarily for children. We faced west and were delighted to see some wonderful sunsets. Altogether we had a most agreeable visit.

Stayed: January 2014, traveled with family
1  Thank bobbie999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Shadow Ridge I-The Villages, responded to this reviewResponded January 27, 2014

On behalf of our entire team, we thank you for your positive review of Marriott’s Shadow Ridge! We are happy your villa exceeded your family’s expectations on your recent stay. Our team looks forward to welcoming you back soon!

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Reviewed January 20, 2014

We stayed at the shadow ridge for 3 days and it was just ok. When we booked we had asked for a late checkout as our flight was at 8 pm and were told it should not be a problem. Last night before we left I went to desk to confirm our late checkout and was told no way no how that checkout was 10 am and they had other people coming. If they would have told me that from the get go we would have gone some where else.
The room was ok equipped with a fridge and microwave. Pool area was very good as was the check in process and billing. Since we first booked I have received about 10 emails whack kinda gets annoying after a while.
The room was a good price and the food at the grill was excellent. Shout out to Manny for great service!

Room Tip: Middle of the resort is best close to the pools and services
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  • Stayed: January 2014, traveled as a couple
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Thank canuck_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MVCI_Executive, Customer Care at Marriott's Shadow Ridge I-The Villages, responded to this reviewResponded January 27, 2014

Thank you for your review of Marriott’s Shadow Ridge. Your feedback regarding the late-checkout is important to us and we apologize for not being able to accommodate your request. Unfortunately, our resort cannot accommodate late check-out requests during periods of high occupancy. Guests are always welcome to use the resort facilities on the day of check-out if they have a later departure time. Your comments will be shared with our reservations center to ensure we are setting the right expectations for our guests. Thank you again for your feedback and for visiting us at Marriott’s Shadow Ridge.

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Additional Information about Marriott's Shadow Ridge I-The Villages

Address: 9003 Shadow Ridge Rd, Palm Desert, Greater Palm Springs, CA 92211-2057 (Formerly Marriott's Shadow Ridge)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
Price Range: $141 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge I-The Villages 3.5*
Number of rooms: 427
Official Description (provided by the hotel):
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 
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Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge

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