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“Poor service” 4 of 5 bubbles
Review of Bellatrix

Bellatrix
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Ranked #42 of 272 Restaurants in Palm Desert
Certificate of Excellence
Price range: $31 - $50
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Romantic, Bar scene, Families with children, Business meetings, Large groups
Dining options: Drinks, Lunch, Dinner, Full Bar, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Varner / Cook St. Exit
Hansville, Washington
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Poor service”
4 of 5 bubbles Reviewed November 7, 2013

Three couples attended Classic Club Bellatrix's happy hour today. The deck was busy and the waitress took our drink and food order at the same time. It took a while to get our drinks, but food arrive quickly and was very good. Food was delivered by a waiter and we never saw our waitress again. We waited for our waitress to bring our check and we asked the busy boy and a hostess for our check. Waited for half an hour when one our party went into the restaurant and asked for the bill. The bill was delivered by another waitress who said nothing and appeared to be unhappy or mad. On our way out I mentioned to the hostess that the service was below par and her comment was that "we were very busy". It will only get busier as the snow birds arrive. Manage should consider addition help and work on staff PR.

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Jerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 reviews from our community

Visitor rating
    51
    34
    11
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Iowa
Level Contributor
33 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Beautiful view below average food”
2 of 5 bubbles Reviewed October 16, 2013

We went for happy hour and got a table outside on the covered deck. Beautiful view of the golf course. Had nachos, flatbread and edemame. Drinks were good. But food was the worst we have had in the valley. The place was dead when we left at 7. No one in the restaurant

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank NorthwoodsIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Desert, California
Level Contributor
139 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Fresh delicious food!”
5 of 5 bubbles Reviewed August 30, 2013

We were in a private dining room for a birthday party and it was wonderful! The table setting was beautiful, plenty of wait staff & delicious food. I had the prosciutto and berry salad followed by the scallops and they were both wonderful! Although we brought our own cake, we also shared some creme brulee, which was outstanding. I highly recommend this restaurant, it's worth the drive!

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank desertminky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Desert, California
Level Contributor
30 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Surprised by excellent service!”
4 of 5 bubbles Reviewed July 14, 2013 via mobile

We had a business lunch here last week and it was my first time being there to dine. The service was extremely attentive and friendly.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indio, California
Level Contributor
448 reviews
271 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
“Very nice and elegant”
4 of 5 bubbles Reviewed May 28, 2013

Stopped buy for their Happy Hour. This is a very upscale Golf Course and restaurant. Service is excellent as is the atmosphere. We went to the bar and the drinks were very well priced for the Happy Hour. The food was the biggest surprise. Excellent menu, big portions. very tasty and a low price. I will go again.

  • Visited May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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