I've stayed here before and liked the fact that it was off the main drag. We decided to return with a large group for a retirement party. Unfortunately, our guest of honor received an emergency phone call on the day we were due to arrive. I called and explained the circumstances and was told that we would be given 1/2 of the charge back as a credit, (not a refund) and that it could be used anytime within one year. A few months later, when we were ready to use our credit the owner said that he was going to charge us an additional $100/night and charge us the full rack price for a room. The website was advertising rooms for $99/night, yet our charge was going to be $209/night. My credit of $162 would not even cover one night. We were not about to pay the additional fees, when he had already made $162 off of us. Needless to say, I will not be able to use my credit due, nor will I ever return.
- Official Description (provided by the hotel):
- Small, quiet, family hotel. Long term discounts available for stays of 2+ weeks. ... more less
- Reservation Options:
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- Also Known As:
- Inn At Deep Canyon Hotel Palm Desert