Sure, Pala is great, but let me start with what I really don't like about it. BAD: The major complaint that I have with the hotel itself is the water. I stay at Pala frequently and have recently noticed that they are now using a water softener. After a long night of gambling, I of course want to take a shower in the morning, but with the softener additive it feels like you are bathing in grease. You have to spend much more time in the shower attempting to wash off the soap and shampoo because it feels as if it?s never going to come off. At first I thought it might be their brand of soap and shampoo, so I started bringing my own from home but it made no difference. Even after getting done with your shower you still don?t feel clean. Very disgusting. In fact, this last weekend I went so far as to rinse off my face and hair with a bottle of water that I purchased from their gift shop. And by the way, don?t bother bringing your own snacks and sodas from home. Their security personal will stop you before the elevators and will tell you to leave them in your car. One can only assume the purpose of this is to force you to re-purchase your snacks from their gift shop. And sorry but, you lovers of Coca-Cola will not find your favorite items here. Pepsi (yuk) seems to have an exclusive contract with Pala even in their restaurants, so be sure to ask for root-beer. Also with each stay, I have always found some minor object missing from the room, such as towels, privacy door hanger, plastic laundry bag, ashtrays, extra pillow, and the latest - no room service menu. When I called room service to request one, I was told that their order taker was a no-show, their room service computer was down and that it would take at least an hour for my order; this at 10:20pm. Now for the GOOD things I can say about Pala: Rooms are very nice and spacious. Staff is very friendly. Casino is beautiful and kept clean. Excellent variety of games and slots ranging from 1 cent to $100. Slots do hit more often than other casinos in the area and Vegas. I really enjoy the pool and excellent Spa facilities, although both close much too early. Great restaurants and buffet. I do recommend Pala and stay several weekends each month, just take my advise to heart and bring a bottle of water in the shower with you.
- Official Description (provided by the hotel):
- Pala, Ca nestled in the splendor of the Palomar Mountains in Northern San Diego County, Pala Casino Spa & Resort is Southern California’s most complete gaming resort that offers So Many Ways to Win.™ Pala is a AAA Four-Diamond award winner for six consecutive years and its gaming and entertainment includes 2,000 slot machines, 87 table games, 10 restaurants, four concert and show venues, 507 deluxe guest rooms, including 82 luxury suites, and an award-winning, 10,000-square-foot day spa and salon. Accommodations, Meeting Space Pala’s 507 deluxe rooms, including the 82 luxury suites, all include mini bars, high-speed internet, two phones with two lines, large flat-screen televisions, dual sinks and Jacuzzis (in the suites). Pala’s professional meeting planners can accommodate every event need. In addition to 40,000 square feet of meeting space, Pala offers an Executive Board Room and 15 fully-equipped meeting rooms, eight of which have patios overlooking the garden and pool. The Pala Events Center seats 2,000 comfortably in 20,000 square feet of meeting space. Spa Pala’s award-winning spa offers unique experiences. The Pala Spa is a 10,000-square-foot oasis designed to revive, refresh and rejuvenate. Each of its 14 treatment rooms offers the option of outdoor treatments on an adjoining patio. Pala Spa features two Couples Suites, a complete salon, a retail boutique and separate men and women’s locker rooms with personal lockers, private shower and dressing facilities, outdoor showers, Swiss showers, eucalyptus steam rooms, sauna and whirlpools. Details such as bamboo floors, mosaic tile, wood accents and creative water fountains create a serene sanctuary. ... more less
- Reservation Options:
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- Also Known As:
- Pala Hotel Pala
- Pala Resort
- Pala Casino Resort Spa