The rooms are comfortable and clean. The continental breakfast is delicious. It's a great place to stay if you want to save some money.More
- Free Wifi
- Free Parking
Reading some of the other reviews here you would think those who wrote them are used to staying at the Ritz. I have stayed here many times over the past year for work, and the experience has always been a very enjoyable one. The staff is very friendly, the rooms are kept clean, wifi works great, there is a simple but sufficient breakfast in the morning, and the place is homey. Sure the washer and drier are outside, and the highway side is noisy, but the place is also two blocks form a gorgeous beach! I have stayed in many hotels in my life, as I travel a lot for work and leisure, and for the price and area this one is great!
Thank you for taking the time to post your review. We appreciate your comments and are pleased that you are happy with our Inn. We look forward to seeing you again on your next trip to Pacifica.
First sign in lobby area said, "We are not responsible or items left in your car." Front desk was a glass enclosed window with a speaker and slot. No handicap amenities. Single elevator was broken off and on depending on the floor (there are three.) Coin operated washer and dryer as well as the ice machine were outside under cover against the back wall of hotel. Matress on bed had valleys. Bathroom had no anti slip mat, no treads in tub, no hand rails, no towel rack, no soap rack...stepped into wet tub and slipped and fell. Chair at desk was broken. Continental breakfast was one air pot of coffee, milk in a carton, cereals in bulk tupperware containers, orange juice, danish in boxes. Wrote to chain and management...chain said they were sorry and referred to only lending their name. Nothing from management. The only saving grace was it was clean.
Thank you for your comments. We do have handicapped facilities in our hotel. In October we went through a renovation of our rooms and all of the rooms were painted, new carpet, furniture and new Serta beds were installed. We hope you will come back and give us another opportunity to be of service to you.
I stayed there for two months, July and
August 2011. it is a good value hotel. fairly clean could use new carpets. A bit Noisy on the hwy side, I would stay there again.
Thank you for your review we appreciate your taking the time to give us your comments. We are happy that you were pleased with our accommodations and hope to see you again when you next visit the area.
Older unit, but clean and comfortable room. WIFI worked great, breakfast was simple but good. Fridge and micro in room.
Thank you for your comments we appreciate them and hope you will come back to see us again.
First of all, it was the least expensive hotel in the area at $105!! The room was supposed to be non-smoking but when I went inside, all the windows were open and the place smelled like an ashtray!. The sheets were old and had rips and holes in them and the whole place was very filthy. Interestingly, there was an ABVI guide book in the room that rated this particular hotel "the best of the best"! I couldn't imagine what the lower rated hotels would be like. Avoid this chain like the plague!
Thank you for your comments, we use your comments to evaluate our Inn and provide additional training for our staff as needed. Be assured we take your comments very seriously and have made changes necessary to assure that the conditions you describe do not reoccur in the future.