My wife and I stayed at this hotel for 2 days. The rooms seemed clean enough but Barbara seemed completely unfamiliar with hospitality etiquette, especially when faced with complaints from a guest. I was in the room for 10 minutes and tried to use the bathroom but the door kept blowing open. I kept trying to shut it but with no luck, (and yes I did slam it a few times but I was on the toilet and just wanted that door shut, call me puritanical.) I found the owner and she told me "well the door was working fine for the guests last night" (which is the polite way of saying "if it IS broken, YOU broke it!"). When she came to the room she tried to give us a tutorial on how to properly close a door "No, you need to lock it first!" After the door wouldn't close she started giving me excuses for why the door wouldn't close: "Maybe people here like to leave the door open... people like to leave the doors open here" ... when they are on the toilet?! She also asked me where I came from (um, 2 hours north), as if my desire for a bathroom with a properly closing door only came from those from rural backwaters.
The room was clean enough, maintenance and housekeeping folks were also most pleasant. Barbara however was not. The carpeted stairs and landing outside our room were filthy.
Oh yeah since the maintenance dude was out, I fixed the door myself. You're welcome.
- Official Description (provided by the hotel):
- This 1939 historic landmark is located one half block from the Pacific and right next to Pacific Grove Golf course. Enjoy redesigned rooms with wood floors, plush beds and linens, and large flat screen televisions. Free wireless Internet access and continental breakfast is included. ... more less
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- Also Known As:
- Sunset Hotel Pacific Grove
- Sunset Pacific Grove