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“What a letdown”

Peppers Mexicali Cafe
Ranked #10 of 79 Restaurants in Pacific Grove
Certificate of Excellence
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Local cuisine, Families with children
Dining options: Dinner, Late Night, Lunch, Reservations, Takeout
Pacific Grove, California
Level Contributor
24 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
“What a letdown”
Reviewed July 22, 2013

Our go-to place is Michael's Taqueria, also in Pacific Grove, and although we realize that Michaels' food is not "authentic" Mexican, it's clean, tasty and well-prepared, and the staff treat us well. We decided to order takeout from Pepper's because our visiting daughter prefers it. We ordered a chicken quesadilla, veggie fajitas, and a combo plate. My husband went to pick up the food (which cost about 60 percent more than Michael's), and received a sealed bag. We opened it to find that it contained two orders of veggie fajitas. Hubby called and got a lukewarm apology and was told that the rest of the order would take ANOTHER 15 minutes. Fine. Our daughter inspected her "veggie" fajitas, which consisted of diced tomatoes and a few pieces of red bell pepper--not an onion or green pepper to be found. When my husband picked up our food, it was apparent that it had been sitting there a long time--it probably had been there when my husband picked up the first batch. My quesadilla was cold and congealed, and his food was mediocre. I've never been a huge fan of Pepper's, but I've never had an experience THIS bad. Never again.

  • Visited July 2013
    • Value
    • Service
    • Food
Helpful?
Thank PGdenizen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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449 reviews from our community

Visitor rating
    238
    143
    46
    16
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cayucos, California
Level Contributor
53 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Yum!”
Reviewed July 21, 2013

Delicious food..have the mole chicken enchilada! Great friendly service..just remember to make a reservation.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank michele019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
219 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
“This is how to care for your customers!”
Reviewed July 11, 2013

Recommended by a friend who used to live in the area. We had a large group so made a reservation ahead of time. Unfortunately, we had to wait for a table for almost 30 minutes past our reserved time because other diners did not vacate. The management compensated us with a beautiful shared appetizer, making it worth the wait! Recommend trying one of the specials, but they also have more familiar options; everything we had was excellent, including the drinks. Superior service from very attentive, skilled, and professional staff. We had two young children in the group, and the staff took great care of their needs as well. Thanks, Peppers!!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MTLtravelerRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great value and great food”
Reviewed July 7, 2013

Really simple - that is the charm of this little gem. This is not a fussy restaurant, but the food is great and the staff are attentive.

Visited April 2013
Helpful?
Thank BeakysDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Great food at a reasonable prices”
Reviewed June 10, 2013 via mobile

We visited Peppers on a Sunday evening and the place was going like a fair! Really interesting specials board, particularly for fish. The staff were really helpful and happy to offer their recommendation. Will certainly return next time we are in town. Thanks!

Visited June 2013
Helpful?
Thank 2Spens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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