We've been coming here for years and enjoyed it for years. Until recently. The quality has seriously degraded with the change in management.
The units were dirty and hadn't been cleaned. The mid week service is no longer available (well, without having to pay for it). The sheets didn't fit correctly. The windows were dirty. The silverware and dishes hadn't been put through the washer. And parts of the carpet hadn't been vacuumed in months.
Parts of the unit hadn't been maintained and were broken (and look like they had been broken for months.) There was no parking available at night (and the handicap space parking was not enforced).
Smoking is supposedly not allowed indoors, but the garage and halls reeked of it. The unit next to us the first week, was outside on the balcony loud and smoking until late hours in night.
Not a pleasant experience anymore. Seriously disappointed in how poor of a visit. It used to be a highlight. Not just a stressful experience.
- Also Known As:
- Pacific Grove Plaza Hotel Pacific Grove