I read all the reviews before going and hoped that all would be OK. Whilst I understand that changes in staff are on going, the cleanliness was extremly poor. As reported elsewhere carpets are incrediablly dirty and it appeared somebody had changed their bike oil in our room. My feet stuck to the carpet so I left my shoes on. The cleaning was so bad the cleaners had not spotted a previous occupants bath soap (and dirt) on the shower ledge; a finger mark across the CD player left a line and the "fuzz" under the bed was thick.
It costs very little to hire a carpet cleaner for a day or two and go through the place. The cleaners need to be shown how to clean and check their work.
Overall, I feel the owners are "sweating their asset" and not re-investing in what could be a gold mine.
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- Also Known As:
- Beachcomber Hotel Pacific Grove