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Embassy Suites by Hilton Mandalay Beach Resort
Ranked #6 of 14 Hotels in Oxnard
Reviewed January 10, 2014

The atmosphere alone will take your breath away. Food was delicious. Customer service was wonderful and the 2bd with private balcony was well worth the $. Because it's on the water, however, you can expect

  • Stayed: July 2013, traveled as a couple
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Thank Zeta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lasdikian, General Manager at Embassy Suites by Hilton Mandalay Beach Resort, responded to this reviewResponded January 14, 2014

Dear Zeta R.,

Thank you for your feedback and for the feedback on our resort. We love it when we hear the customer service was wonderful, we truly exhaust all efforts on a daily basis to ensure our team members deliver an exceptional stay for all our guests. Please come back and visit us again!

Lisa Asdikian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (2,154)
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1,475 - 1,481 of 2,154 reviews

Reviewed January 9, 2014

This hotel is a hidden gem. Located on the beach with excellent facilities, services and any amenity you could imagine, it is a perfect overnight getaway in the Los Angeles/Santa Barbara area and for those looking for an extended stay as well

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Louis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lasdikian, General Manager at Embassy Suites by Hilton Mandalay Beach Resort, responded to this reviewResponded January 14, 2014

Dear Louis K.,

Thank you for your feedback and for the kind words about our resort. We are truly are proud of our product and are delighted that you enjoyed your time and the services we offer. Certainly look forward to welcoming you back for your next Mandalay Beach getaway!

Lisa Asdikian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

I stayed in an ocean view room and we were able to just walk out the sliding glass door to the beach! The room was clean and comfortable and you can't beat the complimentary evening reception and made to order breakfast. It's a wonderfully affordable beach getaway.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Heidi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lasdikian, General Manager at Embassy Suites by Hilton Mandalay Beach Resort, responded to this reviewResponded January 14, 2014

Dear Heidi L.,

Thank you for your note and for the kind words about our resort. We are very proud of our product and are thrilled that you enjoyed your time and the services we offer. Looking forward to welcoming you back for your next Mandalay Beach getaway!

Lisa Asdikian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014 via mobile

Not since Hawaii have I been to a resort that is right on the beach! It's very much a family place and gets very crowded in the summer,but November was a little less so. We tried to check in to our room at the correct time and they were behind by almost two hours! The hotel staff were not apologetic about making us wait nor were they friendly. The rooms were clean but worn. I would go back again because of location.

  • Stayed: November 2013
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1  Thank Wendycanary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lasdikian, General Manager at Embassy Suites by Hilton Mandalay Beach Resort, responded to this reviewResponded January 6, 2014

Dear Wendycanary,

Thank you for your recent stay and for taking the time to share your experience with us. It is great to hear that you enjoyed the resort and the location right on the beach! Please note we exhaust all efforts on a daily basis to ensure that every suite is available at check in time and apologize that your suite was not ready. As well we will definitely review your comments at our next management meeting and reiterate to the team the importance of doing the right thing to make guests feel at home when they are awaiting their suite to be ready. Again we appreciate the feedback and we look forward to welcoming you back in the near future.

Lisa Asdikian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

December 2013 was the second time I stayed in this hotel. It is a very good-looking hotel, with attentive staff and comfortable rooms. The price includes breakfast, which is a nice gesture. For non-Americans who want to use their tablets, laptops etc., don't expect wifi in your rooms, without paying. There's wifi in the lobby but not in the rooms--which I think is a bit silly. How much could it cost the hotel to provide it? The same for parking. There's a parking garage but you have to pay for using it. It's not like there is bus transportation to the hotel. How else are you going to get to the hotel? You're paying for the room plus you've got to pay for the parking. Nickel & diming the guests.
Make sure you walk along the great beach.
Just a note of caution. We made reservations through--we believed--the Embassy Suites official web site but we somehow were sent to Roomstay/Expedia & had to pay a reservation charge. Nowhere were we notified that we were on anything but the official Embassy Suites site. Charges appeared on my sister's credit card so she cancelled it, just to find out when we checked in that we aren't the first to have been redirected without knowing it.
An irate email to Hilton has gone unanswered, even though my sister is a Hilton Honors member (which owns Embassy Suites). I guess being a member doesn't really mean that much. I seriously doubt that I will be staying at any Hilton hotel on any upcoming trip simply because of the online reservation process and Hilton's non-response.
But the hotel itself is not to blame. The suites were more than ample and everything was good about our stay, once there.

  • Stayed: December 2013, traveled with family
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Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

This hotel is fabulous. The grounds and rooms are super nice. Most rooms have two bathrooms. The beach is very nice right in front of the hotel. There is a lovely park with a play structure next to the hotel. We felt like we were in Hawaii without being in Hawaii! Beautiful sunsets each evening, nice heated pool. It is a great place to stay.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank IslandsGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lasdikian, General Manager at Embassy Suites by Hilton Mandalay Beach Resort, responded to this reviewResponded January 6, 2014

Dear IslandsGo,

Thank you for your recent stay and for taking the time to share what seems to be a very memorable experience with us. We are delighted that you enjoyed the resort and the spacious suites that we offer. We absolutely look forward to welcoming you back in the very near future.

Lisa Asdikian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

This is the best embassy suites property I have ever seen. Only 1 major problem, the management. I have worked for Pebble Beach Co. and Carmel Valley, so I know the routine. These folks did not know the routine. I was there for a wedding on a low occupancy week end (Dec. 20 and 21) and they put all of us in separate corners of the hotel and we asked to be together. Staff and management was jaded, rude and unhelpful.
The main reason I write my first review is the maintenance practice of hosing down the 1 acre patio for 4 hrs every day rain or shine. They claim they are green and ask us to save water. We are in a 4 year emergency drought!!! I have managed maintenance at larger properties and know the problem. They need to buy battery powered blowers, they are quite and don't smell. The supervisor at the front desk Sat. 12.21 said: "This is the way we do it 7 days a week and we will never change!". Wrong answer! It is illegal to put hose water down a storm drain in Cal. I watched it go down the drain. I saw the before and after the did no good. Imagine if the hosed down the giant patio on Friday only? 7 times less wasted water. It makes me sad.
Beautiful hotel and grounds lazy management.

Room Tip: Don't let them put you looking at the tennis court fence when occupancy is low!
  • Stayed: December 2013, traveled with friends
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1  Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lasdikian, General Manager at Embassy Suites by Hilton Mandalay Beach Resort, responded to this reviewResponded January 6, 2014

Dear Dave C,

Thank you for your recent stay and for taking the time to share your experience with us. We are pleased to hear that you enjoyed the hotel grounds, however we apologize that the rest of your stay did not meet your expectations. All of your comments will be shared with our management team and front desk team to ensure that the employees and policies are corrected and that this experience isn’t repeated. We will also be sure to share your comments with our Green Team at the hotel to help improve our green practices. We strive to be as green as possible and your feedback will be very helpful. Again, we appreciate you taking the time to share your experience and we look forward to welcoming you back again.

Lisa Asdikian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Mandalay Beach Resort

Address: 2101 Mandalay Beach Rd, Oxnard, CA 93035-3638
Phone Number:
Location: United States > California > Oxnard
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Oxnard
#4 Romantic Hotel in Oxnard
#5 Business Hotel in Oxnard
Price Range: $160 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Mandalay Beach Resort 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Embassy Suites Mandalay Beach Hotel And Resort
Embassy Suites Mandalay Beach Hotel Oxnard
Embassy Suites Oxnard
Mandalay Beach Resort Oxnard
Oxnard Embassy Suites
Embassy Suite Hotel Mandalay Beach Resort Oxnard

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