We recently stayed at the Ramada Inn in Oxnard. The price is what drew me to this motel, but I'm not sure if the value is worth it! We called ahead, after making a reservation well in advance, and were told that check in time would be 3 pm. We arrived at the motel at 2:45 and were chided by the woman behind the counter for showing up too early. Then she proceeded to tell us FOUR times that we could not check in until 3. I explained that I knew what the check in time was, but wondered if there was a room available. She curtly dismissed me and told me to return at the proper time! We sat in the lobby for about 20 minutes and then I approached the desk to let them know that we were waiting in the lobby and to let us know when our room would be ready. She just made a face and turned and walked away! I'm not accustomed to being chided, dismissed and ignored by check in staff --------so that put us off right away. The room we got was OK. The toilet ran all night, and the couch has a rip in it. The WIFI did not work------even after repeated attempts calling the desk. The TV picture was fine, but they must stream in the cable, since the sound and picture did not line up and it looked pretty funny to watch! When we checked out, I mentioned again about the TV, the WIFI and the absence of wash cloths in the bathroom. I was told : "Yes, we didn't have any washcloths ...........". That is customer service? Wow! Not an altogether horrible experience, but one we won't be repeating in the future.
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- Also Known As:
- Comfort Inn Near Channel Islands Hotel Oxnard
- Comfort Inn Oxnard
- Oxnard Comfort Inn
- Channel Island Inn And Suite