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“Crisp, smiley service”

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Courtyard Oxnard Ventura
Ranked #7 of 14 Hotels in Oxnard
Certificate of Excellence
Durham, North Carolina
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Crisp, smiley service”
4 of 5 bubbles Reviewed May 4, 2013

A standard issue Courtyard Marriott just off the highway (good bed, good rates, not much character), but extra points for crisp, smiley service. In that regard, a special shout-out to engineer Alberto Luna for going the extra mile.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NC-Traveler-47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Guest Relations Manager at Courtyard Oxnard Ventura, responded to this review, May 5, 2013
Thank you for staying with us. We value your opinion greatly. Thank you also for taking the time to review our hotel. It really does help us to improve in all areas, successful and challenging alike. I passed along your thank you to Alberto. As one of the mose positive coworkers we have, I am pleased and not surprised he went that extra mile. He helps everyone! I hope you come back soon. We will be starting a room renovation later this year. I'm sure we can exceed your expectations on your next visit.
Take good care
Sincerely
Maureen
Team Courtyard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
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    22
    10
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
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English first
Mumbai (Bombay), India
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed April 23, 2013

Stayed in the hotel in April , Nice hotel with one of the best customer services one can think of. The staff has been so helpful and polite over the last so many years since I have been travelling. They are excellent in what ever they provide service of. Surely recommended if you have work in Oxnard and you are looking for an option of staying in this place.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nitesh_gupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Guest Relations Manager at Courtyard Oxnard Ventura, responded to this review, April 24, 2013
Thank you for complementing our staff. It is our priority to mainain excellent service at the Courtyard by Marriott in Oxnard.From our front desk that checks you in, to the housekeepers and engineers that keep us strong and running, we are happy and we strive to meet your every comfort. We very much look forward to your next visit and thank you for taking the time to review our hotel.
Sincerely
Maureen
Team Courtyard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missoula, Montana
Level Contributor
314 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed April 22, 2013

Great location right off the freeway. Easy beach access by car and easy access to Ventura but out of the busy life. The hotel shows some wear but the staff was very helpful. No view of the ocean but the sun and warm weather was worth the effort. The rooms were very clean and tidy.

Room Tip: Rooms on the back are very quiet, no noise from the highway.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jsMT1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Guest Relations Manager at Courtyard Oxnard Ventura, responded to this review, April 25, 2013
Thank you for staying with us at the Courtyard by Marriott in Oxnard.
I'm pleased you enjoyed our location, with the easy access to the freeway, which can make a trip to the beach, up the coast to Santa Barbara, or to the Camarillo Outlet Mall super convenient. I'm also pleased that our whole staff were able to serve you well, as that is our ultimate goal. We can't wait for your next visit, and with us going in and starting the guest room renovation this year, I'm confident we can make your next stay even better.
Thank you for taking the time to review our hotel.
Sincerely
Maureen
Team Courtyard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed April 19, 2013

This was quite possibly the best overall experience I have ever had staying at a hotel of this price range and genre. The customer service that I experienced here was best of the best. Whoever manages this place, knows what they are doing. They simply excelled at everything. I made use of their free shuttle to and from outlets and our work office.

I really enjoyed the jacuzzi and The workout room.
The hotel itself and the rooms were nice and clean. I highly recommend this place if you need a place to stay in Oxnard.
We arrived early to the hotel and were able to check in early as their standard check in timing is after 1500 hrs.

I would absolutely recommend this hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank M_D_Saab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Front Office Manager at Courtyard Oxnard Ventura, responded to this review, April 24, 2013
Thank you for such a highly uplifting review. It is very refreshing to hear that your stay went beyond your expectations. Our staff prides themselves in making every experience memorable. We are glad to hear that our shuttle provided you transportation to enjoy the surrounding areas. Ensuring great customer service and cleanliness are very important to us. It is very rewarding to have great guests like yourself enjoy our hotel and appreciate the amenities we have to offer. Again thank you for the glowing review and always remember our doors are open to you in the future at the Courtyard Marriott in Oxnard.

-Yours in Hospitatliy
Jessica
Guest Services Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed April 11, 2013

You wouldnt go to Oxnard, as a tourist, unless you wanted to go to the nearby Premium outlet stores. They are, by the way, so so good!!
The hotel was comfortable but the food choices extreemly basic and limited and there was not much else around that we could see.
The staff were quite helpful and it was great to be able to park the car close to our ground floor room, with all that shopping that had to be carried!!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smokyharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Guest Relations Manager at Courtyard Oxnard Ventura, responded to this review, April 17, 2013
I want to thank you for your recent visit to our hotel and for taking the time to give us your feedback in you review. Every comment helps us improve our goal of excellent service. I understand as we are close to the freeway, we don't have views from our guest rooms to offer, but as you said we are close in proximity to the wonderful Camarillo Outlet Mall and the Ventura Harbor Villag, boasting the great variety of restaurants, local artist shops, and the Channel Islands Maritime Museum. Downtown Oxnard also has the quaint Heritage Square, offering shops, restaurants and theartres, in restored Victorian style houses. Downtown Ventura is also only minutes away with much to offer our vacationing guests. From the minute of your arrival, when our front desk agents greet and check you in, to our housekeepers, engineers, chefs, and Bistro servers, our dedication to making your visit so special is our utmost goal. We very much look forward to your next visit and thank you again for visiting and reviewing The Courtyard by Marriott Oxnard
Sincerely
Maureen
Team Courtyard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
197 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

This is a cozy hotel with very friendly and efficient service. The place was very clean, comfortable, and quiet. I have stayed in many Courtyard the excellent quality is very consistence. There is free WiFi but no complimentary breakfast. There is a bustling cafe at the lobby tho. I'm a member of this hotel chain so I'll continue to stay where available. You get state rate of $84 if you are on government business.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank drKSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Guest Relations Manager at Courtyard Oxnard Ventura, responded to this review, April 3, 2013
I would like to sincerely thank you for taking the time to review our hotel. Every guest is a Valued Guest here at the Courtyard by Marriott in Oxnard, and your comments most certainly help us strengthen the service you enjoyed, and will assist in making our guests future stays even more enjoyable.
As you mentioned, a complimentary buffet breakfast is not available at Courtyards, but we hope that you were able to enjoy some of the delicious, fresh breakfast selections in our Bistro. From our yogurt/granola parfaits, to our great breakfast sandwiches, our chefs work diligently to give 5 star quality.
We very much look forward to your next visit with us, and thank you again for your review.
Sincerely
Maureen
Team Marriott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma, USA
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 31, 2013

This place was really special. The place was exceptionally quiet, clean and comfortable. The front desk people, especially Anastasia, were as helpful as any I have encountered. The price was the best we found on a 10 day California trip! I wixh we had a 10 point rating system instead of a 5. This would be a 8.5 to 9.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duane13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Guest Relations Manager at Courtyard Oxnard Ventura, responded to this review, April 7, 2013
First of all I would like to thank you for your recent visit to The Courtyard by Marriott Hotel in Oxnard. Every guest is so valued and from the front desk staff, and the Bistro servers, to the hard working engineers, and housekeepers, we all want to say how please we are that you enjoyed your stay. Weare glad but not surprised that Anastasia helped to make this stay so pleasant. As on of our most dedicated coworkers, her dedication to excellent service keeps reaching new highs. We very much look forward to your next visit and thank you for taking the time to review our hotel. Every comment is so helpfu, assisting our department managers in training and reviewing with us all to keep raising our service excellence
Thank you again,
Sincerely
Maureen
Team Courtyard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Oxnard Ventura

Property: Courtyard Oxnard Ventura
Address: 600 E Esplanade Dr, Oxnard, CA 93036-2403
Phone Number:
Location: United States > California > Oxnard
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Oxnard
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Oxnard Ventura 3*
Number of rooms: 166
Official Description (provided by the hotel):
Discover one of the premier hotels in Oxnard, CA – Courtyard Oxnard Ventura. Located between Los Angeles and Santa Barbara just off the 101 freeway along Southern California’s famous “Strawberry Coast,” our hotel is minutes from the Channel Islands Harbor & beaches. This Oxnard, CA hotel’s 166 spacious guest rooms and suites feature complimentary wireless Internet, 32” flat-screen HD TVs and room service. Our hotel’s guests have complimentary access to the on-site fitness center, 24-hour self-service business center and outdoor swimming pool & whirlpool. Our spacious meeting facilities offer more than 10,000 sq ft and accommodate groups from 10 to 500 guests, with state-of-the-art audiovisual services. Every morning, our Plaza Grill Restaurant offers a full American breakfast buffet. Our hotel’s Oxnard, California location is conveniently located close to beaches, golfing, shopping outlet malls, restaurants, wine tasting tours, whale watching, kayaking and more. ... more   less 
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Also Known As:
Courtyard By Marriott Oxnard Ventura Hotel Oxnard
Oxnard Marriott
Oxnard Courtyard

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