Looking to stay in Oroville for a high school b-ball tourney, a team mom settled on the HIE. I went to the hotels website to look at pricing and then called the hotel directly to ask a question about the suites. Hotel properties sometimes have different opinions as to the definition of a suite and I like a separate room for the kids!
After getting my question answered I asked to book a room. The clerk came back with a quote that was significantly higher than their own websites quote. OK, maaaaybe I can see that, but then he wouldn't honor HIS online price. I've never had that happen. After asking him to please go to his own website and looking at the quote together he finally relented. What should have taken 5 min. took 30.
Regarding the property and our stay.....everything was excellant! The rooms were spacious, clean, and comfortable. The included breakfast was ample (omelets/waffles) and better than average quality.
The staff was superb, from the manager to the front desk personnel to the maintenance guy. The breakfast attendant was awesome, always smiling and asking if we needed anything else. The were all very patient with our mostly well behaved girls basketball team!
It's nice to see friendly and caring employees these days.
We'll be back.
- Official Description (provided by the hotel):
- Excellent service offered at southwest Oroville, CA hotel. Conveniently located off highway 70, the Holiday Inn Express Hotel & Suites in Oroville, California is a short drive from the nation's largest dam, the Oroville Dam and only 2.9 miles from Oroville Municipal Airport (OVE). Families can enjoy a variety of outdoor activities such as fishing, swimming, boating and hiking at Oroville Lake, only 4.5 miles from our hotel. Oroville, CA is home to the Salmon Festival and the Gold Rush Car Show, as well as Feather Falls or Gold Country casinos, where you can try your luck. You'll find several shopping, golfing, dining and wine tasting opportunities within a short drive of our Oroville hotel. Business travelers will find local companies, such as Xtreme Builders, Sierra Pacific Packaging and Grey Fox Vineyards are easy to reach. Business travelers looking for lodging in Oroville, CA can benefit from our 400-sq ft meeting room, 24-hour business center and the free high-speed Internet access throughout the hotel. We take care of your needs with our excellent service and amenities. The friendly and knowledgeable staff at our Oroville, California hotel invite you to relax in the heated, indoor pool and whirlpool. You'll sleep well on a triple-sheeted bed and start your day off right with a complimentary hot breakfast. Stay Smart at our choice Oroville hotel. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Oroville Southwest