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“If you can't tolerate smoke, don't stay here”

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The Lodge at Feather Falls Casino
Ranked #1 of 11 Hotels in Oroville
Certificate of Excellence
Santa Clarita, California
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“If you can't tolerate smoke, don't stay here”
Reviewed May 22, 2014

In November, I started calling every hotel in the area to book a mid-May graduation and this was the closest place (25 miles away) to Chico I could find. On top of the distance, they were aware of the graduation and charged me $287 for a run-of-the-mill motel room. There was no upgrade. No jacuzzi, no spacious suite. The bed was fine but the pillows were rock hard. The only amenities were a micro-wave and a refrigerator. The only food available was in the casino. There was not even a vending machine. And I could not find (and asked) if they had room service. Perhaps you need a suite to get it. This meant that you were exposed to choking smoke in order to find someplace to eat. I only tried once. The property is so far out in the middle of nowhere, that there is no other option for food. I never even saw a town. Yes, the staff was very nice and the lobby was attractive; but even though they tried, the smell of smoke permeated even the non-smoking rooms. Yes, I made my complaints known to the management. They were polite but had nothing to counteract my claims. Bottom line, this place is for gamblers only.

Room Tip: Be a high roller so you can request an upgrade.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, General Manager at The Lodge at Feather Falls Casino, responded to this review, June 13, 2014
Hello Michelle,

The Lodge does treasure all of our guests and we relish your feedback. I am truly Sorry you did not completely enjoy your stay. The Lodge does indeed have multiple vending machines on each and every floor and on the first floor we have an indoor/outdoor pool, Spa, Sauna and showers for all of our guests. Thank you for the kind words regarding our staff we do take great pride in our service.
GOOD NEWS-- Starting June 1st the casino has set up over 11,000 Square Feet of Non Smoking gaming and dining for our guests.

Thank You again for sharing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
Las Vegas, Nevada
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 21, 2014

After an unpleasant stay in NV the night before, I drove toward this stop with some hesitation. No need to worry - this stay was GREAT! At check-in, we were upgraded to a suite because the room type we reserved was not available. The room/suite was so nice we ordered dinner in to get the most use out of the comfortable amenities, Played a little in the casino, ordered a great dinner in and finally got a good night's sleep.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 19, 2014

We stayed here for my son's graduation at Chico State (no closer rooms available). It was an easy 25 minute drive to the school. The hotel is well maintained and the front desk staff very helpful. The rooms are extremely large and very comfortable. We had a one bedroom suite which consisted of two large rooms (no door to the separate bedroom though) included 2 bathrooms. My only complaint would be the TV's - old style, not flat screen and didn't get many channels.
A very nice place to stay. The casino is smoky - what you would expect.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank chocolategirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuba City, California, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 19, 2014

Feather Falls Lodge offers a great opportunity to get away and relax. We love to lay by the pool and soak in the hot tub. The normal rooms are spacious and comfortable. They offer a small refrigerator at the wet bar area. The suites are incredible with a walk in shower for four! and a Jacuzzi tub, fireplace and bar. It's a great place to host friends for a special occasion like when a great band or performer is there. The prices are reasonable

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maui, Hawaii
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 12, 2014

I live on an island so coming here was the most fun I've had in a long time! The staff at the Lodge was excellent! Rooms very nice and clean, beds super comfy! Nice having the fridge in room because the food from Casino was too much to eat and we could warm it up later in the room! Prices were wonderful! Very good vibes from the tribal region, a must when you stay on the land! Will be back!!!
From Island Girl

Room Tip: Ask for one with a balcony.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank airlorrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 5, 2014

It was conveniently located off the highway. We rode a good distance from Nevada and was welcomed by friendly and professional staff. We loved the ability to go from the Lodge to the casino and enjoyed the Brewery. It was very clean and nicely decorated, I would highly recommend your facility to others. By the way, the cookies were great!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank germanian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Bruno, California
1 review
Reviewed April 29, 2014

One small thing. You have notices about saving water with towels and sheets, but your showers have way to much pressure. I am a pressure specialist and all you need is a valve at the shower head to adjust the flow coming out of the head. This might save thousands of gallons of water a year. Keeping it at a medium flow, people might not even adjust it. Right now they are at full flow and it can't be adjusted if you wanted to. Just something to keep in mind.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank BOB M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lodge at Feather Falls Casino

Property: The Lodge at Feather Falls Casino
Address: 3 Alverda Dr, Oroville, CA 95966-9379
Phone Number:
Location: United States > California > Oroville
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Oroville
#2 Business Hotel in Oroville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Lodge at Feather Falls Casino 3*
Number of rooms: 84
Official Description (provided by the hotel):
The Lodge at Feather Falls Casino is just steps away from California's Best Bet in Gaming Action, Entertainment and Dining. 84 Deluxe Rooms and Suites--Indoor/Outdoor Pool, Spa, Sauna, Fitness Room and more. Rated Number 1 in Oroville by our Guests ... more   less 
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Also Known As:
The Lodge At Feather Falls Hotel Oroville

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