We enjoyed our stay very much! The price was more than right for all it had to offer. I cannot complain about one thing. We will surely return the next time we are in this area. Thank you!More
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We enjoyed our stay very much! The price was more than right for all it had to offer. I cannot complain about one thing. We will surely return the next time we are in this area. Thank you!MoreShow less
Thank you so much for your feedback and kind words regarding the five star service and
accommodations that you received during your most recent stay with us! It is so rewarding to hear about your five star experience at our hotel! We hope to impress you again during your next visit and we thank you for sharing your experience.
I could live with the junkyard quality furniture, needed paint jobs, and other poor decor, but the place should cost even less than it did with such lack of decor!
But that was a drop in the bucket, compared to the day staff's total ignorance of standard hotel chain policy, and refusing to honor a time-honored courtesy of the standard 1-hour late checkout at no fee!
They had the nerve to call the room at 11:25, demanding that we leave at 11:30, a mere 5 minutes later, or get charged with another full day.
This place does dishonor to the Wyndham & HoJo brands!
BTW, breakfast is a joke... A handful of boxed cereals, milk, and juice... Not even any sweet rolls or fruit, which is all some hotels have.
They should do more or drop their rates at least $25/night and tell anyone asking that late checkout is not an option, no have one shift confirm it and another refuse it.
FYI as well, the bathroom plumbing is not good... Tub faucet had a spraying leak when switched to the shower, and the shower head was clogged... Latter could be soaked in vinegar if they are too cheap to replace it!
I'd give this place an OK review but for the check-out staff in the AM! That is totally intolerable!
Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. Thank you very
much for staying with us.
Nice Orange County Location and nice clean with an Amazing no Hassel staff. It's a very Professional Group. I say Thank You Howard Johnson of Orange for such a clean professional place at a Value Price. It's what every Traveler looks for.. Thanks Again...
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your five stars review is greatly appreciated! We are so glad that your stay was enjoyable and we look forward to seeing you again!
Even though I drive by the location daily, I never realized a HoJo was tucked in behind the gas station and Sushi restaurant. I only found it online when another motel was not available. What a lucky turn of events that turned out to be as the HoJo was much nicer and a better value for the rates. My daughter and son-in-law,visiting from South Africa, and stayed quite comfortably and happily for a week. As an added bonus, we tried the sushi restaurant and it was excellent.
Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.