Arrived at the hotel and was pleased with the outside grounds. Went to check in and was told we couldn't because the rooms weren't ready. Once we came back, we checked in unloaded our car only to find one of our rooms was still unmade. In our other room, the sheets on the beds were old and worn. Stained bedding. We had to bring our old towels to the front desk everyday in order to get new ones. Shower leaked, toilet was not attached to the floor. In the kitchen, there wasn't a complete set of anything. I ended up buying plastic utensils, plates and cups. We shared our room with two spiders and a bunch of ants. On top of all that...there was no pool. I've stayed in other extended stays and was completely satisfied and was hoping to have a good experience at this one...not so much. If this was my first time staying at an extended stay, I would never consider staying at another one.
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- Also Known As:
- Extended Stayamerica Orange County-Katella Ave Hotel Orange
- Extended Stay America - Orange County - Katella Ave. CA
- Extended Stay Orange