My sister discovered that the sheets on her bed was stained and dirty. When she asked that the linens be changed, they (eventually) brought up fresh sheets; but she had to put them on herself, as "there's no one in housekeeping right now". The next night, our other beds was invaded by ants - the bed was COVERED in them! When we asked to be transferred to another room, we were told that we couldn't be accommodated because the hotel was "booked up". The site we booked through hotwire fortunately, so they were able to get us into a different (and much better) hotel. Finally, on the way out we were sweeping the room to be sure we hadn't forgotten anything. When she looked under the beds, she found garbage - literally! The floor under the beds was covered in old wrappers, food scraps, and other debris.
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- Also Known As:
- Extended Stayamerica Orange County-Katella Ave Hotel Orange
- Extended Stay America - Orange County - Katella Ave. CA
- Extended Stay Orange