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ALO Hotel
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Reviews (1,630)
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All reviewsayres innpancakescoffee cakepotatoesfree parkingfree breakfastsausagecookiesart shuttlefront desk staffuci medical centerwould definitely stay here againyogurtdisneyland tripstaff was very friendly and helpfulgreat place to staybeds were comfortable
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1,307 - 1,312 of 1,630 reviews
Reviewed March 10, 2013

The staff gets a 5, the hotel gets a 3, so average to a four star rating. Here's the good and the bad...

Great

The staff here are outstanding, it feels like a four or five star hotel from that perspective.
The cookies on check-in were also a great treat after a long drive and long days at Disney.

So so

The rooms are clean, but are pretty dated and show a lot of signs of age and wear. Wallpaper peeling away, stains on the carpet, chips in the paint, etc.

It's hard to complain about a free breakfast, but it's only so so here. It was identical all five mornings, except the meat switched between sausage and bacon every other day. Other options were scrambled eggs, potatoes, some kind of rubbery pancakes, a melony fruit bowl, three types of cereal (raisin bran, cheerios, and oatmeal/granola?), toast, and bagels. Definitely wasn't bad, nor was it great.

The bad

Location - it's next to a hospital so you get a lot of sirens in the middle of the night, and is also adjacent to the freeway and a major highway so there is also a fair amount of traffic noise.

The pool - This is a temporary bad, normally I'd rate it as so so. It's very clean, but a little small. Since it's next to the freeway/highway it's a noisy pool area. Temporarily though, it's REALLY noisy as there is construction adjacent to the pool (about 10 yards away) as you can see in the picture. We were literally yelling to communicate with each other in the pool area. Not so relaxing.

Overall we were content with our stay, but the bads kind of offset the goods and we'd probably stay somewhere else next time.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank zracoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this reviewResponded March 17, 2013

We thank you for taking the time to write a review. We are delighted to read our staff exceeded your expectations. We are also happy to read you enjoyed our freshly baked cookies. We apologize for the construction noise and if it caused any inconvenience during your stay with us. We will also look into how we may improve our breakfast. Your feedback is greatly appreciated. We take every guest incident, issue or inquiry very seriously. We are happy you enjoyed your stay overall. Please feel free to contact me directly at szuno@ayreshotels.com or 714-978-9168 x702, so that I may assist you with any further concerns.

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Reviewed March 9, 2013

My family stayed during a trip to Disneyland. Hotel was nice and clean. Staff was very friendly and helpful. I forgot I bring band aids to prevent blisters and they gladly gave me some each day we were there. Breakfast was more than adequate. Eggs, bacon or sausage, pancakes, bagels, cereal and fruit more than we needed. Shuttle to the park was convenient and on time. Rooms were large and clean. Bed was very comfy with plenty of pillows. There were a few sirens with the hospital across the street but no more than in any large city I've stayed in. Would definitely stay again. Great value. They also held our luggage on check out day since we were going to visit the park and let us leave our car in the parking lot. Pleasant stay great vacation!

Stayed: March 2013, traveled with family
2  Thank book2047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this reviewResponded March 17, 2013

We thank you for taking the time to write a review. We are thrilled to hear you loved your stay at our hotel! Thank you for sharing how spacious and clean our rooms are. We are very happy you enjoyed our complimentary Full American breakfast buffet. We are also very happy to read that our staff was very friendly. Thank you for sharing with our reviewers that we are always willing to hold luggage in the case the rooms aren't ready upon arrival, or in the case of a later flight. We look forward to serving you once again on your future vacation.

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Reviewed March 9, 2013

We loved the breakfast buffet. Used ART shuttle to get to and from Disneyland and it was really convenient. We didn't know what to expect but didn't want to pay a lot for a place to sleep at night after our days at Disneyland. The price was great, the rooms were clean, the beds were comfy, the bathroom was really small but at least it wasn't scary like the Knottsberry Farm Hotel. We were happy and would stay there again.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ej B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this reviewResponded March 17, 2013

We love reading our guests had a wonderful experience at our hotel! We are happy to read you enjoyed your stay at our hotel. Thank you for sharing with our reviewers how great our breakfast is, how clean and comfortable our rooms are and how easy it is to get to and from Disneyland. Thank you for recommending us to others. We look forward to your next stay at our hotel!

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Reviewed March 5, 2013

The hotel and room were very nice. The Breakfast every morning was great. We used the shuttle to travel from the hotel to Disneyland. It was very easy to use and the drop off was not far from the entrance into Disneyland. We enjoyed our stay very much and will probably come back again.

Great service and a very nice hotel.

  • Stayed: February 2013, traveled with family
    • Value
    • Location
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this reviewResponded March 17, 2013

Thank you for your comments! We are so happy to hear your family found the great value our hotel has because of the complimentary breakfast, proximity to the park, convenience of the Anaheim Resort Transit shuttle to the park, the cleanliness and comfort of our rooms. We thank you for staying with us! We hope to see you again in the future.

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Reviewed March 1, 2013

This hotel offered a nice comfortable place to rest our heads after an exhausting day at the Disneyland parks. The rooms were clean and beds were super comfortable. The staff attended to our needs. The only one thing I need was something to soak my feet in after walking all day. Just kidding. It was very nice and a great part of our trip. Thank you!

Room Tip: Arrive early if you want adjoining rooms, we requested them but when we got there they were all gone.
  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andrea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this reviewResponded March 17, 2013

Thank you for your recent stay with us! We are thrilled to hear our hotel met all your needs. Thank you for mentioning about how clean and comfortable our rooms are. We look forward to making your every stay with us, a perfect one! Please contact me directly for any future bookings, so that I may assist you with your specific requests.

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