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“Good location for Orange area...FREE Breakfast and FREE Parking”
Review of ALO Hotel

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ALO Hotel
Ranked #2 of 15 Hotels in Orange
Certificate of Excellence
GreenLeadersGold level
az
Level 5 Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Good location for Orange area...FREE Breakfast and FREE Parking”
Reviewed August 23, 2012

I selected this Ayres because the other location on Katella was SOLD OUT...

The room was clean and had a mini fridge. Beds and pillows were comfy. Convenient computer with internet in the lobby. Free plentiful parking and free breakfast. I liked the old-fashioned decor.

This location is near the freeway, across the street from the Outlets at Orange Shopping Mall, a few miles from the antique stores in Historic Orange, and of course, driving distance to Disneyland.

Free hot breakfast was very tasty. My only complaint is that the staff needs to either monitor the self-serving area a little better OR post a few signs on the table or on the wall to inform guests to take a NEW plate each time...I observed two guests re-using their dirty plates instead of getting a fresh clean plate...the food serving spoon made direct contact with their dirty plates! Very unsanitary... :(

We don't usually need a luggage cart, but ironically when we did, one family used both available carts and just stood in the lobby instead of unloading their luggage. We made several trips to and from the room when we checked-out...

I prefer the other Ayres location on Katella.

~~~~

  • Stayed June 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank azroxie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this review, August 25, 2012
Thank you for taking the time to write a review. We appreciate your feedback and are happy to read you are a loyal Ayres guest! Thank you for highlighting the cleanliness of our rooms, the comfort of our beds and the amenities our hotel offers, such as the free Wi-Fi, parking and breakfast. We will use your feedback to improve our future guests' experience. We hope to have the opportunity to serve you once again in the future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (278)
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English first
St. Petersburg, Florida
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 21, 2012

Me and a friend stayed 4 nights and have zero complaints. The staff we encountered were very pleasant and helpful. The breakfast buffet they offer was quite lovely (eggs, breakfast meat, pancakes, potatoes, cereal, fruit, toast/bagel, juices/coffee/tea/hot chocolate). We didn't use the pool or Jacuzzi, so I can't comment on that, but there was a cute little walkway with a fountain and stone bench on your way to the pool. The beds were comfortable and the room & bathroom were clean. Ours had a mini-fridge that we didn't really use, but I can see how it could come in very handy. All the halls were decorated with multiple paintings, which I found to be a nice touch. Whether you like the specific art or not, it was nice to have something to look at. It's right off I5, so it's easy to get to whatever daily activities you want. The Angels stadium is within walking distance (that was part of our reason for going- Go Rays!). There was a mall also within walking distance that had several restaurants, even some open late (12-1am) which came in very handy for us. OH, and they had cookies in the lobby in the afternoon. Loved the sugar cookie! Overall, I would definitely stay there again & recommend it to anyone who is staying in that area.

  • Stayed August 2012, traveled with friends
    • Value
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Helpful?
Thank k_martin12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this review, August 25, 2012
We are delighted to read you really enjoyed your stay with us! Thank you for your kind feedback. Seems like you noticed even the small details our beautiful hotel has. We are really glad you enjoyed our hotel thoroughly. We look forward to seeing you on your next stay!
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Geneva, Switzerland
Level 6 Contributor
121 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 20, 2012

The area is not worth it, but if you need to stay in the neighborhood, it's a good choice. Clean, nice staff and roomy rooms, The pool is nice too. And the price is ok. I mean, it's not some place I would go for itself, but it's pretty pleasant to stay there. nice medium size Inn.

  • Stayed September 2011, traveled with family
    • Value
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Helpful?
Thank Giov63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this review, August 25, 2012
We thank you for your recent stay at our hotel. We are glad to read you had a pleasant stay at our hotel. We look forward to having the opportunity to serve you on a future visit to the Anaheim/Orange area.
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1 review
Reviewed August 16, 2012

My stay was about 2 weeks ago and it was excellent. The staff was great. Rooms very clean.. And even all the construction wasn't all that bad!. Just when coming back from Disneyland in the scorching heat my Ac did not work.. But I called the front desk and in a matter of minutes your guys maintenance man Sergio was his name fixed it in no time..so my stay was cooler than ever.. Thank you guys and will be reccomending and staying for future visits.:)

  • Stayed July 2012
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naty2060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this review, August 19, 2012
Thank you very much for your kind comments! We are really happy to read you had an excellent stay. We will make sure to celebrate Sergio for his exceptional service. We are very lucky to have employees that take pride in their job. We thank you for recommending us to others and thank you for becoming a loyal Ayres guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 13, 2012

We reserved this hotel through a package deal and got a very good price.
The beds were exceptionally comfy and had lovely "sink in" pillows which ensured a great nights sleep. Didn't use the free shuttle as we weren't here for Disney but the car park and surrounding area always felt very safe.
There is a complimentary computer in the lobby as well as free wi-fi.
Overall, I liked the hotel for it's location, secure area, and cleanliness. I think they can work on a few simple things to make the experience better.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this review, August 19, 2012
Thank you very much for your feedback! We are very happy to read you enjoyed the comfort and cleanliness of our rooms. Thank you for noting complimentary internet services we offer. Sorry you didn't get to ride the Anaheim Resort Transit shuttle to Disney. The fee for the shuttle service is really minimal. Thank you for having stayed with us recently. We look forward to serving you once again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Cajon, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2012

I stayed at this Hotel for a conference in a neighboring city. The last night I was there, I returned to my room, opened the door and found a filthy cleaning towel in the doorway. The towels above the toilet were a mess and not folded and there was a pillow case on the nightstand. I called the desk and they apologized and said they would talk to the cleaning staff. They told me I could put the dirty towels in the hallway. Really?? This is an old Hotel and the elevator is like an old Alfred Hitchcock movie. Very small and scary to ride in!

Room Tip: Do not stay here!
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  • Stayed August 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this review, August 19, 2012
We thank you for taking the time to write a review. We are very sorry that you are unhappy about your recent stay at our hotel. Please know we take your comments very seriously and will use them to improve our future guests' experience. Please feel free to contact me directly, so that we may address your concerns. We thank you for having stayed with us. We hope to get the opportunity to serve you once again in the future.
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Rocklin, California
Level 4 Contributor
10 reviews
5 hotel reviews
Reviewed August 8, 2012

While most of the folks staying at the hotel were either families with small kids going to "The Happiest Place on Earth" or families with teenage boys there for a basketball tournament, we were there to visit Chapman University with my daughter. With all of that going on, the place was spotless, and every single staff member was as nice as can be!

Everyone was very friendly and accommodating…from the front desk to the housekeeping staff (some prankster decided to turn around our “Service Now” tag to “Privacy Please”, so housekeeping had dutifully left our room alone. The wonderful lady I spoke to said it was absolutely no problem and took care of our room right away.) The breakfast was great too…all of the food was hot and fresh and the tables were being promptly cleared. This is no "cold cereal, bagels and OJ" breakfast either, we are talking eggs, bacon, sausage, fruit, etc.

Don't let the construction next door turn you away...we had a great stay!

Location is a 4 just because access to the highway is a little tricky, but one you figure it out it's not bad. :-) I rated the spa a 3, just because I never got a chance to see it.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GEH3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra Z, Assistant General Manager at ALO Hotel, responded to this review, August 9, 2012
Thank you for your kind feedback! We are so glad you chose to stay with us while visiting Chapman University. We are very happy to read that you enjoyed your stay. We try our best to be on top of things even with families, sports teams and our exciting addition to the Ayres hotels going on in the back side of our building. We hope to have the opportunity to serve your family again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ALO Hotel

Property: ALO Hotel
Address: 3737 W Chapman Ave, Orange, CA 92868-1608 (Formerly Ayres Inn Orange)
Phone Number:
Location: United States > California > Orange County > Orange
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Orange
#1 Green Hotel in Orange
#1 Family Hotel in Orange
#2 Business Hotel in Orange
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — ALO Hotel 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Welcome to the ALO Hotel! Our boutique-inspired hotel combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. All of the luxurious guest rooms at ALO Hotel are impeccably appointed with a full suite of complimentary amenities including our signature Ayres Dream Sleeper beds, televisions, refrigerators, coffeemakers, well lit work desks and Wifi, hairdryers, curved shower rods, and hookless shower curtains. Stay in and eat at the delicious Anepalco’s Cafe, our Mexican French Fusion restaurant located right in the hotel. Just moments away, enjoy sports events at Angel Stadium and the Honda Center. If you're in need of a wardrobe update or want to catch a movie, the Outlets of Orange are a mere 3 blocks away. Looking to visit Disneyland Resort? Anaheim Resort Transit provides affordable shuttle service to the resort right from the hotel! UCI Medical Center and Chapman University are our neighbors for those visiting their students. And you'll be glad to know that John Wayne Airport is just a short drive away. At ALO Hotel, your options are endless. ... more   less 
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Also Known As:
Ayres Inn Orange / Disneyland Hotel Orange
Ayres Hotel Orange
Orange Ayres Hotel
ALO Hotel Orange, CA - Orange County

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