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“Gunshow Guru !” 5 of 5 stars
Review of Azure Hotel & Suites Ontario Airport

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Azure Hotel & Suites Ontario Airport
Ranked #3 of 41 Hotels in Ontario
Certificate of Excellence
GreenLeadersGold level
Oxnard Beach, Ca
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Gunshow Guru !”
5 of 5 stars Reviewed May 8, 2013 via mobile

Staff was xcellent ! Cooks & cleaning was top notch ! Hope to be back in Aug. stayed here four times before ! Rooms are very clean and comfortable ! Breakfast was decent ! Cooking staff very freindly ! ! ;-)

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mexicanbob5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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702 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Fort Myers, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed May 6, 2013

Very attractive decor, reasonably quiet and a great value. Beds were extremely comfortable, room was very clean. The breakfast was served from 6-9 every morning with a nice hot and cold selection. Convenient location, with only down-side its proximity to a railroad that had some train traffic throughout the stay. Sound isolation, however, defeated most of the noise intrusion within the room.

Room Tip: There is a railroad that runs past one side of the hotel. A train passed a couple times at night wit...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Pasikkster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portales, New Mexico
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 3, 2013

We spent another week at this hotel for a workshop nearby. Same as 6 months ago, the service was great and the rooms and public areas are very clean. Staff is friendly and willing to help

Only complaint is the layout of the guest rooms. The work table is at the foot of the bed which is not really spouse-friendly for late night work. :-)

Room Tip: Request a courtyard room if you're a light sleeper...lots of planes and trains nearby.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed April 30, 2013

I absolutely love the Ayres Hotel in Moreno Valley much better than the one in Ontario...the one in Ontario was still very clean and quiet, but the one in Moreno Valley was really quiet, extremely clean and the customer service was phenomenal...I felt like I was away from it all (a nice secluded beach) I didn't want to leave...the one in Ontario may have that o.k. feel to it because it's by the Ontario Airport and you get all kinds of different people from across the world there. I still enjoyed myself but I'd definitely choose Moreno Valley Ayres Hotel over Ontario.

Room Tip: Get cleaner water in the rooms...the water looked cloudy
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Godsladee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waipahu, Hawaii
1 review
4 of 5 stars Reviewed April 24, 2013

I loved staying here. The food was great, the service was very friendly! The shuttle service was awesome and very accomodating.

The ONLY draw back was the train!! If you get a room there, ask for a room opposite of the tracks! However, I did hear that they may be moving the trains underground within the next several years.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Waipahu_Weed_Seed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 22, 2013

Overall, a great stay. We had a dance competition in the convention center, and if you have anything going on at the convention center, then this is your place. Very easy couple of minute walk and you can save the $9 parking fee the convention center charges. That fee is not for the day, it is per time you enter, so if you leave to grab a bite to eat or something, another $9 when you return.

The suites are very roomy. We had the two double bed setup and there is a privacy wall in between the beds which was nice with all the people changing costumes and getting ready for dances and things. At times we had 10 people in our room and with the extra chairs and the couch, it was fine. (it was just my family of four that stayed the night, it just kind of turned into the hangout spot for our group) Very clean, very comfortable. The only problem I had was with the noise at the front of the hotel. I think we were in room 313 or 3313 and it faced the front street. It was actually the TRAIN noise that bugged me. I spent all Saturday afternoon in the room watching the Masters while all the ladies went shopping and I can't tell you how many trains went by. There must big a big intersection that it goes through in front as it loudly blares the horn every time it goes by right across the street from the room. I would ask for a room away from the front road back by the pool some place. Probably fine back there.

The entire hotel was very nice and clean. The pool area was well kept and spacious as well. The breakfast was good and plentiful.

The staff for the most part went out of their way to be helpful and were very nice. The reason I didn't give this place a 5 was how the bar area operates. We went down to the bar area for dinner and drinks early at about 4pm. The dancers hung out in the restaurant area and the adults sat at the bar. The prices for the food and drinks were VERY reasonable for a hotel bar. In addition, the food was very tasty. Well done Ayres. The problem came when we returned a little later. We told the bartender that we would be back in an hour or two and arrived at about 7:30pm. The bar is open until 11pm, but when we arrived, they had all but 4 barstools taken away from the bar. Those four had people still sitting in them. We asked if we could have the bar stools back so we could hang out at the bar, and she stated "well, I can maybe get two for the ladies, but the guys are going to have to stand". Really? How hard is it to grab a barstool? You don't close for 3.5 hours! So, we ended up sitting in the restaurant type area instead of the bar. As soon as the four people that were at the bar stood up, they very quickly snagged those stools too. How long does it REALLY take to move 7 or 8 barstools after closing? As the 10 oclock hour approached we were given multiple reminders that by about 10:45 we needed to be out of there so they could get cleaned up. I asked why the big rush to put the stools away and things and she explained that "usually, we are really dead at night". I then stated that it is a Saturday night and you have a bunch of people sitting here so tonight isn't one of those nights . I explained that we as a group have spent hundreds of dollars between meals and drinks. She stated "well usually, Saturday nights are our REALLY dead nights". It was very clear that when 11 pm arrived, they wanted to be locking the door and hitting the road. If it is that important for the workers to get out the door at closing time, then close at 10 and actually serve your customers until that time. That would give you an hour to get cleaned up and get those pesky bar stools hidden away. I have never felt that my business was so UN wanted at a bar/restaurant.

If I have to go back next year for a competition, I will book this place FOR SURE. It is nice. Maybe by then the manager will talk with the bar staff and tell them not to treat paying customers as a just people that are keeping them from leaving the minute the bar closes.

Just go. You will enjoy it, and for the price, it is a good deal.

Room Tip: We were in a room facing the street in front, and more than any airplane noise, it was the constant...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank govikesBABY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victorville, California
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 22, 2013

The hotel is very nice on the inside and out. They have very nice rooms with a wall divider between the beds for more privacy in the two bed rooms. They have very nice televisions with a good selection of channels to choose from. They have a very beautiful courtyard to relax in. They also have a warm and cozy lobby to enjoy.

Now the three bad things about my stay. Do not get a room in the front of the hotel for two reasons, the train goes by and blows it's whistle and when they have parties in the conference rooms down stairs it is very loud upstairs on the second floor. They had a bar mitzvah going on during my stay and your could hear and feel the music on the second floor. The last issue was the swimming pool. My daughter wanted to go swimming but the pool was dirty. The bottom of the pool had alot of dirt and debris from the surrounding trees.

Room Tip: Ask for a room in the back of the hotel less noise. Beaware they have one elevator so if you can not...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Azure Hotel & Suites Ontario Airport

Property: Azure Hotel & Suites Ontario Airport
Address: 1945 E Holt Blvd, Ontario, CA 91761-2116
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Ontario
#2 Romantic Hotel in Ontario
#2 Family Hotel in Ontario
#2 Green Hotel in Ontario
#3 Business Hotel in Ontario
Price Range (Based on Average Rates): $
Hotel Class:3 star — Azure Hotel & Suites Ontario Airport 3*
Number of rooms: 167
Official Description (provided by the hotel):
Azure Hotel & Suites Ontario Airport, formerly the Ayres Hotel & Suites, is a delightful combination of warm hospitality and modern convenience in a premier Southern California location. Whether you're here for a short business visit or a long, relaxing retreat, you'll find all of the luxurious guest rooms at Azure Hotel & Suites Ontario Airport are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well-lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast. Many of our 167 guest rooms also open to the beautiful courtyard, which offers a calming respite to the weary traveler. Azure Hotel & Suites Ontario Airport is right where you need to be in Ontario, California. Engage in some retail therapy at the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Conveniently located within walking distance, the Ontario Convention Center plays host to many expos and events that are of high popularity among guests. After the events stay in and relax at the fabulous Courtyard Grille, located right in the hotel! ... more   less 
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Also Known As:
Ayres Hotel & Suites Ontario Airport / Ontario
Ayres Hotel And Suites Ontario Airport / Convention Center
Ayres Hotel Ontario Airport

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