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“Great place to stay. We will be back.”

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Azure Hotel & Suites Ontario, A Trademark Collection Hotel
Ranked #4 of 41 Hotels in Ontario
Certificate of Excellence
GreenLeadersGold level
Reviewed August 2, 2012

We stayed here for 4 nights in July. The room was very big and the beds were nice, even the sofa bed was good. Breakfast was our highlight in the morning, Its was so good and they always had it fully stocked. The pool was clean and the sun hit that area most of the afternoon. The staff was very helpful and very welcoming. We will be back here for sure.

  • Stayed: July 2012, traveled with family
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Thank PokeSnaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded August 10, 2012

Dear PokeSnaza -

Thank you so much for joining us for four days this past July. We appreciate being given the chance to show you that a stay at our hotel can be exceptional. How wonderful to know that the accommodations proved comfortable, convenient, and spacious and the service agreeable. It is also fantastic to know that the pool area provided the perfect setting for some fun in the sun. We greatly appreciate your recommendation and look forward to your return.

Safe travels,

Amy Delgadillo
General Manager

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743 - 749 of 868 reviews

Reviewed August 1, 2012

I had tried to book a room online to take advantage of the online specials and got so confused, I had to call the hotel for help. The registration person not only honored the online price, he explained how to take better advantage of hotel specials. The room was beautiful and service excellent. The mattresses at Ayres Hotels are the best and we always have a good nights sleep. We also enjoyed the pool and breakfasts. We have returned to this hotel several times in the past few months.

  • Stayed: July 2012, traveled as a couple
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Thank bea_borunda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded August 10, 2012

Dear Bea_borunda -

We appreciate your choosing our hotel for your stay. We love being given the opportunity to provide our guests with the best possible service, so I am pleased that we were able to assist you with questions about our rates and book the one which was most advantageous for you. It also sounds as if you have experienced the Ayres Dream Sleeper mattress before at our sister properties and we thank you for your continued patronage to the Ayres Hotels. A good night's sleep for our guests is the ultimate goal, and I am thrilled we met that goal! Thank you again for your review and please visit us again soon.

Warm regards,

Amy Delgadillo
General Manager

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Reviewed July 29, 2012

I am very pickie when it comes to hotels. I travel often. I was so pleased in the hotel my husband choice. This hotel is very clean very decorative, stylish, the staff went out of their was to be professial and courteous. I was at. Awe with this hotel the european decor is fabulous . The hotel is very Affordable exspeciaaly since the hotel is so royal. The free breakfast is delicious. The room service menu is great. My room was real nice the leather couch bed, tv micro, refrig. Sink, bathroom tube is large. Amazing hotel u must try then
m....

  • Stayed: July 2012
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Thank divine1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded August 9, 2012

Dear Divine1016 -

Thank you for your very kind review of our hotel and for choosing us for your stay. I am thrilled to hear we made such an impression on you with our European-inspired decor and welcoming service. To be called an "amazing" hotel is so wonderful and we are appreciative that you took the time to let fellow travelers know about our hotel. Thank you again for your review and please consider us the next time you are in the Ontario area.

Sincerely,

Amy Delgadillo
General Manager

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Reviewed July 21, 2012

After a very long day coming from UK with a missed connection at the international airport, I was so pleased that I had a reservation at this hotel. The shuttle pick up from the airport was very quick and helpful, and the late night receptionist also so efficient that I was very quickly able to collapse into a very comfortable room. I was sorry when I saw the facilities that I could not stay longer. The staff were also very helpful about looking for some shoes I thought I had left there

  • Stayed: July 2012, traveled on business
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Thank JetLaggedBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded July 27, 2012

Dear JetLaggedBrit -

Thank you so much for giving us the opportunity to welcome you, even if only for a short visit. It was an absolute pleasure providing you with comfortable accommodations and welcoming service. We strive very hard to make each of our guests pleased to have chosen us and are so grateful for your kind words. Perhaps on your next visit you will have the chance to spend some more time exploring the hotel and its various offerings including a delicious on site restaurant. We appreciate your recommendation and hope to welcome you again very soon.

Warm regards,

Amy Delgadillo
General Manager

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Reviewed July 18, 2012

2 adults and 2 kids, we stayed at a room with 2 queen beds and a sofabed, so much space! The kids really enjoyed the pool and we adults were able to relax. Breakfast was great. Place is beautiful - pictures don't do justice. Thanks.

Room Tip: Rooms with 2 queens and sofabed are very roomy!
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  • Stayed: July 2012, traveled with family
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Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded July 26, 2012

Dear Sandra -

You are so kind. Thank you for your positive review and for choosing our hotel for your stay. Many guests find that our guestrooms featuring two Queen beds and a sofa pullout are very useful when a family of four is visiting, so I am pleased you found yours so accommodating and clean. I also greatly appreciate your comment about photos as we do our best to accurately represent our hotel on the Ayres Hotels website. Thank you again for your recommendation. We do hope to welcome you in the near future.

Sincerely,

Amy Delgadillo
General Manager

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Reviewed July 11, 2012

We were going to Ontario for a conference, but staying here made it a vacation. We had a courtyard suite. The people were all very friendly, the room was a great buy, especially with free wifi and hot (and good) breakfast. It was tough choosing between going out to the whirlpool by the pool and using the in-suite jacuzzi... It was so refreshing to see excellence in action.

  • Stayed: July 2012, traveled with family
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Thank SojournerTruthFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded July 23, 2012

Dear SojournerTruthFan -

It was a pleasure welcoming you to our hotel. Thank you for your positive review and for taking the time to share your experience on TripAdvisor. Any time we are able to exceed a guest's expectations we are thrilled so it means a great deal that you found every aspect of your stay so enjoyable. To be described as "excellence in action" is so wonderful and we greatly appreciate your recommendation. We hope you will think of us again the next time you are in the Ontario area.

Safe travels,

Amy Delgadillo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2012

Great for business or leisure! Exceptional accommadations...the room was clean, spacious, and filled with extra amenities: microwave, refrigerator, great shower head and coffee maker. Outstanding service at the front desk. Also, yummy warm cookies, great made to order breakfast and complimentary afternoon snacks & drinks that can be eaten in their beautiful pool and courtside area. The seafood pasta at the restaurant was excellent! Close to convention center, airport & Ontario Mills Mall. Although I was there on business and only live 20 miles from Ontario, I felt as though I had a mini vacation at the Ayres Hotel! this hotel will always be my first choice!

Room Tip: Ask for a courtside room... beautiful view of pool, courtside and mountains.
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  • Stayed: June 2012, traveled on business
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Thank DeeDav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded July 18, 2012

Dear DeeDav -

What a very kind review - thank you so much! We greatly appreciate you choosing our hotel for your stay as we know there are many choices available in the area. It sounds like the many added room amenities, such as the refrigerator and microwave, as well as the restaurant offerings helped make your stay comfortable which is wonderful to hear. To be any guest's first choice is an absolute honor and we will not take it lightly. Your recommendation is most appreciated and we look forward to making your next visit an even more restful "mini-vacation."

Sincerely,

Amy Delgadillo
General Manager

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Additional Information about Azure Hotel & Suites Ontario, A Trademark Collection Hotel

Address: 1945 E Holt Blvd, Ontario, CA 91761-2116 (Formerly Azure Hotel & Suites Ontario Airport)
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ontario
#2 Best Value Hotel in Ontario
#2 Romantic Hotel in Ontario
#2 Green Hotel in Ontario
#3 Business Hotel in Ontario
Price Range: $79 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Azure Hotel & Suites Ontario, A Trademark Collection Hotel 3*
Number of rooms: 167
Official Description (provided by the hotel):
Azure Hotel & Suites Ontario Airport, formerly the Ayres Hotel & Suites, is a delightful combination of warm hospitality and modern convenience in a premier Southern California location. Whether you're here for a short business visit or a long, relaxing retreat, you'll find all of the luxurious guest rooms at Azure Hotel & Suites Ontario Airport are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well-lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast. Many of our 167 guest rooms also open to the beautiful courtyard, which offers a calming respite to the weary traveler. Azure Hotel & Suites Ontario Airport is right where you need to be in Ontario, California. Engage in some retail therapy at the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Conveniently located within walking distance, the Ontario Convention Center plays host to many expos and events that are of high popularity among guests. After the events stay in and relax at the fabulous Courtyard Grille, located right in the hotel! ... more   less 
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Also Known As:
Ayres Hotel & Suites Ontario Airport / Ontario
Ayres Hotel And Suites Ontario Airport / Convention Center
Ayres Hotel Ontario Airport

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