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“Nice place but big trucks are noisy” 4 of 5 bubbles
Review of BEST WESTERN PLUS Ontario Airport

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BEST WESTERN PLUS Ontario Airport
Ranked #12 of 41 Hotels in Ontario
South San Francisco, United States
Level Contributor
4 reviews
4 hotel reviews
“Nice place but big trucks are noisy”
4 of 5 bubbles Reviewed May 5, 2014

This is a nice place, but we stayed for four nights, and three of them had big rig trucks backed into car spots near the rooms. Unpleasant to hear a big diesel fire up in the middle of the night before it departed. Sleep quality marked as poor due to the trucks.

  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 reviews from our community

Traveler rating
    136
    97
    42
    29
    16
See reviews for
92
51
34
105
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Seattle, WA, United States
1 review
3 of 5 bubbles Reviewed April 27, 2014

Best Western is a chain of average quality properties, so I did not expect a 4- or 5-star experience. However, I did expect to have high-speed internet access, as advertised. I could not connect the first night and their "24/7 help" at a 1-877 number did not answer. I was able to connect the rest of my stay, but never achieved "high speed."

  • Stayed April 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 bubbles Reviewed April 25, 2014

The room was nice enough but the bedside light was broken and that was 'hidden' with a little sign. Also when the door closed it did not lock -- so you had to make sure you put the extra lock on it. Other than that it was ok. They DO have a very nice breakfast included there.

  • Stayed April 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 886rogerm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Calif
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed April 8, 2014

First the staff was not warm the shower was broken for two nights and for breakfast no bacon or sausage and the rolls were cold and hard and the gravy was cold! To top it off the room too small because the closet door and bathroom door was too close no room!

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antioch, United States
2 reviews
5 of 5 bubbles Reviewed April 7, 2014

Have stayed here many times... Absolutely nothing negative to say about this hotel. The staff is extremely professional and personable. The rooms are nice. Always clean. Very convenient location close to the airport. Starbucks is right next door (always a plus)! Wifi works great!

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Elisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasanton, United States
2 reviews
3 of 5 bubbles Reviewed March 24, 2014

The hotel is very close to the airport and several restaurants, but I probably wouldn't stay here again. Although the service was great, the overall feeling of the place wasn't very comfortable. Pillows were too firm and very lumpy.

  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Teresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 16, 2014

This is a nice clean hotel. Small little bar and restaurant on location plus others in walking distance. Restaurant food is okay not great but nice to have something on site. Rooms are clean and comfortable. Beds are nice and comfy. Only complaint is the wi fi is super super slow. If you have your own air card bring it. Frustrating using the wifi.

Room Tip: Ask if some rooms have better wifi connection. Ours was awful.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cathy2241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Ontario Airport

Property: BEST WESTERN PLUS Ontario Airport
Address: 209 N Vineyard Ave, Ontario, CA 91764-4427
Phone Number:
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#12 Family Hotel in Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Ontario Airport 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Ontario Airport Hotel Ontario
Ontario Best Western

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