This property is not actually owned by Marriott Corporate but instead is a franchised property owned by Sunstone Properties based in San Clemente, California. On that note, Sunstone should heed to the complaints expressed by their customers as Marriott Intl. reserves the right to pull the Marriott name from this property. In agreeance with previous reviews, this hotel needs a lot of work. The staff seems quite unprofessional and some are downright rude. If a hotel restaurant is supposed to open at 2pm, it means that it is supposed to be ready to seat customers at 2pm, and "It'll be another 15 minutes because I just got here" is not an acceptable excuse. Additionally, if the restaurant is closed until 2pm, then the Guest Services directory should not state that it opens at 11:30 AM. The rooms and halls have a very distinct smell, and the hallways are indeed uneven. There are definitely better properties in the Ontario area.
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- Also Known As:
- Radisson Ontario Airport Hotel Ontario
- Marriott Ontario
- Ontario Marriott