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“This Hotel Overbooked & Moved Us--don't book here!”

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Radisson Ontario Airport
Ranked #36 of 41 Hotels in Ontario
A TripAdvisor Member
“This Hotel Overbooked & Moved Us--don't book here!”
Reviewed August 6, 2005

We stayed at the Ontario Airport Marriott Labor Day 2005 for NASCAR weekend. Luckily we had a room not on the railroad tracks, so we got sleep and had a great time.
We booked the hotel for 2006 Labor Day NASCAR 11 months in advance. Then the hotel with less than a month from our stay emailed us that they had significantly overbooked the hotel and that they were "relocating" us and many others to the Riverside Marriott, about 20 miles away from this hotel.
We are furious! They know all the hotels are booked so we are forced to do their bidding. I am convinced this was a planned overbooking so that the popular hotel could provide bookings for both hotels. They ended the notification with how nice it was that they let us know in advance and not at the time of check-in.
They have no idea how this has ruined our anticipated weekend. I don't even want to go now, yet we have expensive NASCAR tickets. This also ruins our transportation plans to and from California Speedway.
Do not trust Marriott!

Stayed September 2004
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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683 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
A TripAdvisor Member
Reviewed August 1, 2005

I stayed at this hotel prior to taking the California Bar Exam and what a mistake. The hotel is closely situated to heavily traveled train tracks and you hear train horns blaring at all hours of the night, making sleeping impossible. The decor and general accomodations are more akin to a Motel 6 than a Marriott- the hotel is obviously old and quite dark and the furnishings seemed cheap. Also, the pictures are extremely deceiving. From the website, the pool and grounds look huge- not so in reality.

  • Stayed July 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
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7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 20, 2005

Stayed here during our trip to the Rose Bowl, and had a great time. The hotel had everything we needed, great food, a nice gym with every type equipment anyone would need, heated pool and a very courteous and helpful staff. Especially enjoyed the sports bar and 24 hour deli. The airport shuttle runs 24 hours a day and the hotel is only 1 mile from the airport. And winning the game made the trip worthwhile. We'll be back for the national championship game next year.

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3 Thank Tex4971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 9, 2005

My room was nicely furnished and the bed was very comfortable, but I did not get much sleep. This was because the room was less than 30 yards from the tracks on what is apparently one of southern California's busiest freight rail lines. In addition to the normal aircraft noises one expects when close to the runways, you will not only hear the horns frequently as the engines approach a level crossing half a mile down the road, but will also feel the rumble of many diesels slowly pulling heavily laden freight and tank cars. If you are a light sleeper, you'd do well to look elsewhere for accomodation.

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11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed December 29, 2004

This place has it all, and it 1 mile from the airport, so you don't have to worry about the SoCal traffic. Sports bar is great so you can make it back to your room without worrying about a DUI. Small restaurant is a bit pricey, but they serve Krispy Kremes in the Deli! Will stay there anytime I am in the area!

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3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 19, 2003

My family and I stayed here before we took a flight and had a great time. We even questioned if it was worth leaving the hotel to take our trip...

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7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Ontario Airport

Property: Radisson Ontario Airport
Address: 2200 E Holt Blvd, Ontario, CA 91761-7671
Phone Number:
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 41 Hotels in Ontario
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Ontario Airport 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Radisson Ontario Airport Hotel Ontario
Marriott Ontario
Ontario Marriott

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