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“GREAT STAY, GREAT PRICE”

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Hampton Inn & Suites Ontario
Ranked #6 of 42 Hotels in Ontario
Certificate of Excellence
Phoenix, AZ
Level 5 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“GREAT STAY, GREAT PRICE”
Reviewed October 22, 2013

Moved to this hotel the day after a horrible experience at another hotel (see my previous review). What a world of difference. Very clean, lots of towels. No problems with TV or Internet. Lounge area downstairs was kept clean. Breakfast was exceptional, unlike any I've seen at any other hotel. They had everything: hot oatmeal (not instant), juices, boiled eggs, two waffle irons, scrambled eggs one day and omelets on the next, biscuits and gravy, cold cereal, toast, muffins, fresh fruit, coffee, all on the same day! The day they served omelets, the kitchen staff even offered to make me a veggie omelet (the ones being served had ham). Very friendly staff overall. We only wished our room had a refrigerator (maybe other rooms do). The ONLY complaint I had is that the shower had a few mold/mildew spots, can be easily resolved with some bleach sprayed on the areas. Their parking lot is quite small, but they give you a parking pass to park overnight in the lot of Ontario Mills Mall, across the way, was not a bother. The mall was so close, we walked across the parking lot. Everything else was so fantastic, otherwise. We will DEFINITELY stay here the next time we're in town.

  • Stayed October 2013, traveled with family
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Helpful?
Thank CristyP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Surprise, United States
1 review
Reviewed October 21, 2013

We have stayed at this location twice this year. We love the rooms and the free breakfast with waffles! Our stays are always worry-free and relaxing. The kids immediately test out the beds by crawling under the clean, fresh linens. When we visit Ontario again, we will stay no where else but this Hampton Inn & Suites.

  • Stayed October 2013, traveled with family
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Review collected in partnership with Hampton

Helpful?
Thank Tammy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wofford Heights, California, United States
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 6, 2013

We went to the Lucas Oil Off Road Expo and stayed near Ontario Mills. When we arrived there was a suite available for a $5 upgrade ! The room on the 2nd floor was large with a comfy King bed, hide a bed couch, chair and a small dining rm table and chairs. There is a small counter with sink, microwave and refer. The room has a 9' high ceiling which makes the room feel much bigger. The bathroom is big and clean. Closet with iron and ironing board. The staff was very nice and set out a large breakfast. Eggs, ham, waffles and biscuits with gravy. All the usual breakfast juices and things.nice location away from the freeway.

Room Tip: Lots of restaurants within walking distance. Avoid the steak house across the street. sent my steak...
See more room tips
  • Stayed October 2013, traveled as a couple
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    • Location
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Helpful?
Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, United States
1 review
Reviewed October 4, 2013

Great customer service at any hotel is essential and is a large factor in returning cliental. I would highly recommend Hampton as having a friendly staff and being very accommodating. This specific hotel is not only comfortable, affordable and has a tasty breakfast included. The warmth of the hotel is charming and provides a sense of family and professionalism. So what is great customer service? Knowing you can rely on the staff and receive an answer to your questions or request in a timely manner. Feeling a sense of awareness and comfort when checking in and checking out is important for any hotels business to survive. Honestly, Hampton is a wonderful hotel that an individual, family, business group or couple would benefit from for any occasion.

  • Stayed September 2013, traveled as a couple
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2013

Not only did they falsely advertise for services they don't have, but they didn't care one wit. The front desk person acted like an automaton- had no people skills and made no apologies for the false advertising regarding their shuttle services. We called ahead specifically for this service and they out and out lied about having it, since according to the front desk girl they never had a shuttle service. If they lie about one aspect what else will they lie about to get your business?

  • Stayed September 2013, traveled solo
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Review collected in partnership with Hampton

Helpful?
1 Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valencia, United States
1 review
Reviewed September 30, 2013

First off I stayed in a suite with 2 queen beds. It was definitely spacious and my group of 4 stayed there comfortably and even accommodated 2 more on the pull out couch. all the amenities were great. Everyone was connected to the internet wifi, the channels were great, the room was soo clean and had a great atmosphere. definitely recommend this hotel to anyone staying here. Didn't have a single negative experience and it was definitely put into perspective how nice the room was when I visited another friends room who paid almost as much but the quality wasn't as great.

  • Stayed September 2013, traveled with friends
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    • Rooms
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    • Service
Review collected in partnership with Hampton

Helpful?
Thank Anthony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Ontario

Property: Hampton Inn & Suites Ontario
Address: 4500 Mills Cir, Ontario, CA 91764-5219
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ontario
#1 Family Hotel in Ontario
#7 Business Hotel in Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Across the street from the Ontario Mills Mall, our hotel offers a range of modern amenities and consistently great service to all our guests, whether they are traveling for business or on vacation. Make yourself at home in one of our comfortable guest rooms, with free high-speed internet access, a spacious work area and a clean signature Hampton bed®. Wake up to Hampton's free hot breakfast and enjoy free, round-the-clock coffee service. ... more   less 
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn

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