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“Rest Well”

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Ayres Hotel Ontario Mills Mall
Ranked #9 of 41 Hotels in Ontario
Certificate of Excellence
GreenLeadersGold level
Bend, Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Rest Well”
Reviewed March 8, 2013

What a beautiful room, the furnishings are so upscale and the bed is sooo comfortable. I actually looked for places to stay with pillow top beds and this bed was wonderful. The staff was very friendly and concerned for our needs. Will stay here when in town again and will recommend to family and friends.

  • Stayed March 2013, traveled with family
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    • Location
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Helpful?
Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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473 reviews from our community

Traveler rating
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122
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
San Antonio, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 6, 2013

This really was one of the best out of town experiences I've ever had! Susan, the general manager, made sure everything was completely taken care of. Special note, don't pass up the cookies. Cheers to the chef! Everything was clean and the staff had nothing but smiles. If you are going on business, the facilities are perfect for large of small meetings. If your going on vacation, take advantage of the shuttle service, it makes everything so much more convenient. I stayed in Ontario, CA. and the view of the mountains is simply gorgeous. I will definitely be back!

Room Tip: All I can tell you is room 417 was big, comfortable and had a great view of the mountains.
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  • Stayed March 2013, traveled with family
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Helpful?
Thank Mike b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed March 2, 2013

Wonderful to find an accommodating staff beautiful clean rooms and have the feeling that if something is needed its just a call away I will recommend the AYRES to my friends as I travel the country its most refreshing to find a place that I ma y call my temporary home

  • Stayed February 2013
    • Value
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Helpful?
Thank ralremr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review, March 21, 2013
Dear ralremr -

We are honored that you can call us your home away from home. It means a great deal to us that you found your experience comfortable and accommodating enough to share it with fellow travelers. Everything our guests need IS just a phone call away and we were more than thrilled to have provided you with everything you needed. Thank you again for your kind review. We look forward to welcoming you again very soon.

Sincerely,

Susan Golden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hill NJ
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 27, 2013

Nice hotel! Checked in late on Sat., person at desk not on point. Never seen a credit card like mine before. Chase slate...thank God someone was in back to him. But all and all a really nice room!! Executive room. Great view of mountains!!! Breakfast was good, room could be larger. Rooms very clean and kept nice. Would stay again if ever in that area.
One night did call down for flatware. Was told no one to bring up, all on lunch. This was 10pm. Would have been nice to offer to bring up when free. Called about an hr. later and someone did bring up.

Room Tip: Get room in back of hotel...great view.
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  • Stayed February 2013, traveled on business
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Helpful?
Thank sunmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
Reviewed February 24, 2013

This was my first stay here and overall I was impressed. The room was very nice (Room 402),. The walls were not paper thin as most hotels so I didn't have to worry about the noise next door. Front Desk staff was very friend, professional and accommodating. Had a coat hanger that broke but that happens. Can't blame it on the staff.
Only drawbacks were one wake up call deleted out of the system, and the fact that they charged 4.00 for a standard 1.00 bottle of water!!!!
The breakfast was good, but I think the size of the area is too small and the layout could be done in a more flowing way. People have a bad habit of standing and blocking the area while waiting for their bagel, etc. to toast..and it obstructs everyone else, (and naturally they oblivious to it). Perhaps, expanding the area, and setting it up so where the eaters progressed down the line, would work easier in this situation. All in all..not a bad place...I'll be back.

Room Tip: DO NOT DRINK THE BOTTLED WATER IN THE ROOM!!!! THEY CHARGE 4.00 for a small bottle of water! Go acr...
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  • Stayed February 2013, traveled on business
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Helpful?
Thank 19Echoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremerton, Washington, United States
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 18, 2013

My wife booked the Ayres Inns & Suites for my trip to the NHRA Winternationals. Great location, great amentities, and overall a great two nights of sleep. Will definitely return when we head south to the races again. Hotel was spic and span, quiet, and convientent to freeway and places to eat.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliso Viejo, California
Level Contributor
4 reviews
Reviewed February 4, 2013

Stayed here for only one night...It was me and my daughter. When we initially got into the room, there was a faint odor; luckily there was a helpful staff member with a can of disinfectant spray. The room was clean and nicely decorated. There were some things that seemed a little quirky. For example, one the toilet paper rolls would not stay on the holder and the bathroom door would spring open all the way unless you shut it (make sure the lock catches), this made things difficult if your family is coming in and out of the room. BUT.... the breakfast provided was FANTASTIC!!!! It was by far, the cleanest breakfast buffet I have seen in a hotel and the food was fresh and filling. I would stay at this hotel again...and it doesn't hurt that it is near the outlet mall. ;)

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Stacey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ayres Hotel Ontario Mills Mall

Property: Ayres Hotel Ontario Mills Mall
Address: 4395 Ontario Mills Pkwy, Ontario, CA 91764-5105
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ayres Hotel Ontario Mills Mall 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 
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Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario

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