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“This is an older hotel. I was expecting a room but had a...” 2 of 5 bubbles
Review of Ramada Ontario

Ramada Ontario
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Ramada Ontario
Ranked #35 of 41 Hotels in Ontario
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90 reviews from our community

Traveler rating
    24
    18
    24
    11
    13
See reviews for
25
21
14
24
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
2 of 5 bubbles Reviewed January 12, 2013

I was very disappointed. I made a res for an accessible room and called to confirm that I use a wheelchair. I was told no problem. The bed was over 30" tall an was impossible to transfer into from a wheelchair, the toilet was a low standard toilet instead of an ADA 17.5" and there were no grab bars at the toilet which made a transfer impossible. I had to call the night mgr to help me get into bed. I was horribly embarrassed and uncomfortable. I am considering legal action to force compliance. There is no excuse for this. When a guest requests a HC room we expect that it will conform to the standards set by the ADA.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Ontario

Property: Ramada Ontario
Address: 1841 East G Street, I-10 and Vineyard, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 41 Hotels in Ontario
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Ontario 2*
Number of rooms: 67
Reservation Options:
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Also Known As:
Ramada Ontario Airport Hotel Ontario
Ontario Ramada

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