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All reviews the manager's reception indoor pool ontario airport omelet bar order omelettes omelet station living room morning breakfast business trip easy access great place to stay definitely stay here again great customer service free breakfast sandra freeway accommodations
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Reviewed December 27, 2015 via mobile

This hotel is very clean, and beautiful. Very modern decor in the lobby and restaurant area. The rooms are a good size very clean and spacious. Great for three or four people. Breakfast at the restaurant is really good and has a great variety of foods.

Stayed: December 2015, traveled with family
Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded January 1, 2016

Dear Guest,
We appreciate your great feedback and comments regarding Embassy Suites Ontario Airport Hotel. It is our Commitment to Provide you with Great Service and Quality in accommodations as such Rooms and Food and Beverage. We welcome you back to Our Hotel in the near future. Happy New Year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2015

The facility is very clean, modern and comfortable, the staff very willing to help out. Overall great experience. Staff was attentive at check in, and check out. The bed was comfortable and perfect size. I enjoyed the 2 room suite amenities. I liked the décor as well. Adequate plugs for all technology as well.

  • Stayed: December 2015, traveled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Rebecca Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded December 26, 2015

We appreciate your great feedback and positive comments regarding your recent stay at Embassy Suites Ontario Airport Hotel. We are pleased to know you were Satisfied with the Level of Service Our staff provided to you. We welcome you back to Our Hotel in the near future. Happy New Year!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2015

This hotel was fine for an airport hotel. As one would imagine you can hear the planes come in and out but the advantage of being close, with a free shuttle outweighed that inconvenience. I was a little surprised that for my 4 night stay the sheets were not changed once but with the water shortage, understandable.

  • Stayed: December 2015, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank Gail F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded December 26, 2015

Dear Guest,
We appreciate your feedback and review regarding your recent stay at Embassy Suites Ontario Airport Hotel. We are pleased to learn your overall experience was up to your standards and we were able to make your stay a pleasant one. We look forward in welcoming you back to Our Hotel in the near future. Happy New Year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2015

Clean room, comfortable bed, nice living room/office, refrigerator, microwave, bar sink. Coffee machine single cups only. Toilet paper is not the softest. Difficulty reading the heat/cooling icons on the air unit.

  • Stayed: December 2015, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank bonniej227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded December 8, 2015

Dear Guest,
We appreciate your feedback and The Title " Great Hotel". We thrive on providing Excellent Guest Service and we are pleased to know Your Overall Experience at Our Hotel was Satisfactory during your recent stay at Embassy Suites Ontario Airport Hotel. We welcome you back in the near future. Have a Great Day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2015

Excellent place to stay - here for convention. Would love to come back to stay for weekend or during the week. Felt luxurious - so comfortable. Happy hour was wonderful. Full breakfast was great. My husband was attending a different convention so we used the hotel for both functions. We met up for Happy Hour both nights and shared breakfast together. Did not have time to use the pool facilities but they looked wonderful - plan to come back.

  • Stayed: November 2015, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank joyceb116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded December 4, 2015

Dear Guest
We appreciate your great feedback and comments regarding your last stay at Embassy Suites Ontario Airport Hotel. We are delighted to know you enjoyed Our offerings and we would like to welcome you back in the near future. Have a Great Weekend.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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