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Embassy Suites by Hilton Ontario-Airport
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Reviews (863)
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647 - 652 of 864 reviews
Reviewed March 24, 2014

I stayed one night for business and had a great experience. The bed was very comfortable and I slept very well. The room was very clean, and the service was great. I ate dinner in the restaurant and it was fantastic food and the service was fantastic as well. I couldn't have asked for a better experience. My only criticizm is it is a little on the higher priced end.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Maria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded April 21, 2014

Good Afternoon Maria,

Thank you for sharing your review and your lovely feedback. Ask your boss to send you to Ontario more often. We would really like to have you return when you are in the area. :)

Enjoy the rest of your day,
Althea Ferrell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

Staff is great and friendly. Overall stay was great. Happy hour was provided and the reception area is very nice. Rooms are kept clean and the location is very convenient. Definately would reccomend this hotel to friends and family.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Bryan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded April 21, 2014

Good Afternoon Bryan,

I am glad to hear that you enjoyed your stay with us here at Embassy Suites Ontario Airport. Please visit us soon.

Enjoy the rest of your day,
Althea Ferrell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

The rooms are large, spacious and very quiet! I love the comfy beds and pillows!! Overall, great service, clean hotel and just a terrific experience at this hotel! Their bar/restaurant is the place to be...great service, food and drinks!

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Nahren Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded April 21, 2014

Hello Nahren,

Thank you for taking some of your valuable time in writing a review. I appreciate your lovely feedback and we hope to see you return soon.

Happy Monday,
Althea Ferrell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2014

The value. fabulous location, particularly for business. I'd go here consistently for business. All around best value! Hit and miss front desk person, but still worth the value all around! location and service well worth it...I'll be returning here.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Eleanor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded April 11, 2014

Hello Eleanor,

Thank you for submitting your feedback. We will continue to work with our staff in order to provide consistent and excellent service. We hope you are in Ontario soon again.

Have a wonderful weekend,
Althea Schaub
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014 via mobile

I have stayed at this Embassy for 15 or more times. It's extremely clean with an excellent professional staff that goes above and beyond the call of duty for not only Diamond but all guest. From check in with Kameha, Emily or Rohm- That will constantly check on you to make sure the accommodations are perfect to chef Martin who is awesome with both great appetizers and dinner to Carlos & Hany that both make great drinks during the cocktail reception.They all need to be recognized for meeting & exceeding the high standards set by this Embassy suites location & the entire Hilton brands

Stayed: March 2014, traveled on business
Thank sec2jdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded April 11, 2014

Dear Guest,

We are happy to hear you had a pleasant stay and we hope to be of service to you and your family in the future. We will continue to do our best to provide the best service possible. I will be sure to share your comments with the rest of my team like Kameha, Martin, Rom, and Emily to name a few. Thank you again for your loyalty.

Happy Friday,
Althea Schaub
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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