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Embassy Suites by Hilton Ontario-Airport
Ranked #1 of 41 Hotels in Ontario
Certificate of Excellence
Reviewed April 3, 2012

New hotel which was refreshing. Upon entering our room there was a loud squealing sound from the air conditioner filter vent which was annoying. Staff placed us in another room which was fine. Overall, the staff was great! Would definitely stay again and recommend this hotel to friends.

  • Stayed: March 2012
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1  Thank Andrewsa61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim W, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded February 8, 2017

Thank you for staying with us and hope to see you again soon !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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797 - 803 of 839 reviews

Reviewed March 27, 2012

just stayed there on a business trip; very close to airport. The lobby is beautiful and looks very modern contemporary as do the spacious rooms. The internet access was flawless with a great desk in the living room area.. bed was extremely comfortable with enough pillows.. beautiful shower. The breakfast was made to order in the morning and they have managers reception during the weekday evenings. All was very fresh and tasty. Staff was very attentive and they even paid for my taxi cab to take me to the airport at 4.30 am in the morning, since their shuttle service did not start before 5 am.

  • Stayed: March 2012, traveled on business
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1  Thank uschi05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim W, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded February 8, 2017

Thank you for sharing your experience!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2012

Was wayyyy better than I though Embassy suites use to be. The lobby was amazing! the fireplace was a nice touch. The pool was fantastic and beautifully decorated wall tiles. The rooms were BIG! A mini kitchen had a fridge, microwave and coffee maker. Granite everywhere! flat panel TV's. Great for a family with kids!

Room Tip: the noise of the airport is not a concern. But if you get a room in the back, you can see Mt. Baldy!
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  • Stayed: February 2012, traveled on business
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2  Thank cocoabeachshark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim W, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded February 8, 2017

Thank you for staying with us and hope to see you again soon !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2012

Great place to stay nice bar area with free drinks every night ! Breakfast was great as always and free !! Pool was great ! Only complaint my room wasn't cleaned completely twice . They did offer to buy me dinner for my troubles . You will not regret staying !! Enjoy your stay !!

  • Stayed: January 2012
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2  Thank dolfan81771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim W, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded February 8, 2017

Thank you for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2012

This is a new, exceptionally clean and modern hotel. The rooms are wonderful with comfortable beds. Excellent bathroom and shower. The restaurant and morning breakfast has very good food with exceptional service. Everyone was very friendly.
I did, however, miss the usual Embassy Suites atrium lobby and glass elevators.

Room Tip: Ask for a room above 2nd floor if you're facing train
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  • Stayed: February 2012, traveled with family
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1  Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim W, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded February 8, 2017

Thank you for staying with us and hope to see you again soon !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2012

Stayed one night for an appointment at Western University in Pomona. It was about a 15 minute drive to the University. The hotel is exceptionally clean and well laid out. The staff, Flora in particular, were very accommodating. We stayed in room 701 which was an upper floor corner facing the mountains. Excellent room.

  • Stayed: February 2012, traveled on business
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1  Thank NorCalDiver_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim W, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded February 8, 2017

Thank you for sharing your experience!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2012

Spent 2 nights at Embassy Suites Ontario this past weekend. It is new, clean and beautifully decorated in neutral colors. It is a minute from the Ontario airport but the planes did not pose a problem. The south side of the hotel faces a busy train track, but the noise was not offputting. The north side faces highway 10, but having a south facing room I can't tell you how that noise sounds. I truly think the hotel is lovely but it has some of the cheapest soundproofing I've experienced at a hotel of it's caliber. I could hear the people above our room, beside our room and those below us, too. At times, it sounded like they were IN our room.

The staff employees were terrific. The desk were efficient, while the breakfast buffet staff were fabulous. The first morning a tour bus with dozens of folks descended upon the buffet, but the staff was hustling about keeping everything stocked and tables cleaned. It was great to see employees who actually did their job and did it with smiles. Kudos to the buffet staff, and don't be cheap, forget to give them a couple bucks.

  • Stayed: January 2012, traveled as a couple
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Thank garfieldgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim W, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded February 8, 2017

Thank you for sharing your experience and hope to see you again soon !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Ontario-Airport

Address: 3663 E Guasti Rd, Ontario, CA 91761-3706
Phone Number:
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Ontario
#4 Business Hotel in Ontario
#8 Romantic Hotel in Ontario
Price Range: $134 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Ontario-Airport 3*
Number of rooms: 175
Official Description (provided by the hotel):
Welcome to the Embassy Suites Ontario - Airport! The Embassy Suites Ontario – Airport hotel is not defined by fluff but rather by thoughtfulness and attention to detail to those things that matter to travelers. We want to be your first choice when visiting the Inland Empire and Ontario, California.We are located in Ontario, California, just off Interstate 10 and Interstate 15 in the heart of the Ontario business district near companies such as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and NAMM. The LAX/Ontario International Airport, Ontario Convention Center, Citizens Business Bank Arena, Ontario Mills Mall and the California Speedway are all in close proximity to the Embassy Suites Ontario - Airport. Visitors of Frito Lay, Target, Toyota, Fed Ex, BMW of North America, NAMM, DPI Specialty Foods, and UPS will find the Embassy Suites Ontario - Airport both convenient and opportune. Cal Poly Pomona and Chaffey College are a short drive from the hotel. The LAX/Ontario Airports and Ontario Convention Center are just a few minutes away. The value-minded business traveler will enjoy our amenities such as an oversized work desk area, complimentary wireless high-speed internet and airport shuttle service. ... more   less 
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Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario

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