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“Very clean, comfortable and accommodating”

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Quality Inn Ontario Airport Convention Center
Ranked #20 of 42 Hotels in Ontario
Upper MI
Level 6 Contributor
100 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Very clean, comfortable and accommodating”
Reviewed July 22, 2014

I recently stayed here and I was really impressed with the wonderful staff and the hotel itself. I travel a good amount and hotels on the budget friendly side are attractive to the checkbook :)
I flew in late to the area and was happy to use their complimentary shuttle to and from airport and rental car agency. Every staff member I encountered here from the front desk personnel to the shuttle drivers were very friendly. A minor miscommunication caused me a mini meltdown one day which the front desk lady kindly remedied within minutes. The free breakfast had a nice selection, although I did see the egg tray empty, and it was never re-filled one time of the two that I went to the breakfast. But that is such a very minor thing.....the room was clean and functional - coffee maker with condiments, small fridge, small microwave and the huge flat screen television was great! I absolutely would recommend this hotel to anyone and this will be my new first choice when I am in the area again. HINT-when on Vineyard if you are driving to this hotel look for the Denny's as the hotel is located behind there.

  • Stayed June 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank zengecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review, July 23, 2014
Dear Zengecko,

We love being your "first choice" and we'd like to thank you for complimenting everything from our employee's to our breakfast. YOU are an awesome person and we can't wait to see you again on your next stay!

Sincerely,

Vicki
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
New York City, New York
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 22, 2014

After spending 8 nights in 8 different "Choice Hotels," this Quality Inn was a nice surprise. The Comfort Inns, Econo Lodges, Rodeway inns were for the most part clean. The interiors were sparse and usually uncoordinated. After awhile, they were hard on the eyes. But, THIS Quality Inn (a few blocks away from a horrible, dirty Econo Lodge) was EXCEPTIONAL!! The staff was nice, but the amenities were really nice. The room was clean and coordinated. The bathroom was well stocked. They even had water bottles in the room! My son loved the pool and jacuzzi! He said, "Mom, I don't want to go anywhere else. I just want to stay here." The breakfast room had more tables than the other motels and a better breakfast. But, they stop serving at 9:00. No sleeping late there! Overall, I cannot find anything "bad" to say about our experience there. (They even have laundry facilities. $2.50 in quarters per load. I was not prepared for that. But, if you need it, be advised.) I will stay here next time I visit family in the inland valley! :D

Room Tip: Rooms face the open court yard with parking and pool. Anything on the 2nd floor is ideal. There are...
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  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank judimom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review, July 23, 2014
WOW!!! We love being called "A wonderful relief!" and "EXCEPTIONAL". I'm so glad you enjoyed our hotel and every aspect of it. You are such an amazing person we look forward to seeing you again very soon.

Sincerely,

Vicki
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 7, 2014

Nice place to stay, will stay there again. This was my second time in Ontario, will choose this place again on my next. Nice pool, and Denny's is right there don't have to leave the property to get something to eat.

  • Stayed May 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank MrRS-lv-sm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review, June 10, 2014
Dear MrRS-lv-sm,

Thank you for taking the time out of your day to complete our online survey to share with other travelers your recent experience at Quality Inn. We are very glad YOU enjoyed your stay with us and also found our location to be very convenient to restaurants.

We look forward to your next visit.

Sincerely,

Vicki
Front Desk Manager
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Marion
Level 6 Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 6, 2014 via mobile

This is a beautifully landscaped property! Clean and quiet. Very well managed with helpful, polite and efficient staff. 3 story property with elevator. Flat screen tv and good water pressure. Pool and hot tub always clean and inviting. This property is a little oasis. Denny's in the parking lot gives hotel guests 10% discount. Famous for a reason In 'N Out Hamburgers across the street.
Convenience store within walking distance. Hotel offers Airport park&fly with a shuttle. Coin laundry very clean. Limited big truck parking. We go in bob-tail. Safe location with night gates to parking lot. We stay here twice a month and are very satisfied.

Stayed May 2014, traveled on business
Helpful?
1 Thank ontheroad300days
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review, June 10, 2014
Dear Awesome & Wonderfull Guest,

We will give you a perfect score of 10 for sharing with others the many detials which make a great stay! We are so pleased to have you as one of our satisfied customers.

We look forward to seeing you again very soon!

Sincerely,

Vicki
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 11, 2014 via mobile

Very close to airport, clean rooms, nice friendly staff, mid size fridge, microwave, basket of necessities, ac works great, no smoking smell clean bathroom and comfortable bed! Breakfast has nice hot variety! Pool hot tub area is very nice, clean and lots of room. Would definitely stay here again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jlg1067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review, May 13, 2014
Dear Jlg1067,

Wow! How exciting to read your review, we are so happy you enjoyed every part of the hotel and your entire stay. Thats what we strive to hear from each and every guest who stays with us.

Thank you so much for writing such a wonderful review about your stay, we look forward to seeing you on your very next visit.

Sincerely,

Vicki
Front Desk Manager
909-937-2999
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gadsden, Alabama
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 22, 2014 via mobile

This is a new concept renovation ! So glad we made the stop here. Exceptionally nice hotel, pool & grounds. Pet friendly hotel . There is a a nice breakfast area & great seating/computer access in lib baking with 24 hour hot tea and coffee. Very accommodating staff.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level 5 Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 19, 2014

I've stayed at the hotel, twice during the past year with a special rate purchased online. The special rate made this a value stay. The rooms are nicely sized, the batrooms are clean. The furnishings are not the most current, but not decades old, either.

Easy to locate from the highway. However, there is not much in the surrounding area.

I stayed long term the first visit and took advantage of the refrigerator and microwave to prepare some of my own meals. Customer service was good.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 935teresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review, April 21, 2014
Dear Guest,

We are so very glad you enjoyed your stay here with us and we look forward to seeing on your next trip to this area.

Sincerely,

Vicki
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Ontario Airport Convention Center

Property: Quality Inn Ontario Airport Convention Center
Address: 514 N Vineyard Ave, Ontario, CA 91764-4492
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Ontario
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Ontario Airport Convention Center 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The 3 story Quality Inn Ontario Airport Convention Center has 124 appointed guest rooms 1 mile from Ontario Convention Center,5 minutes from the Ontario International Airport and 3 miles from Citizen Business Bank Arena & Ontario Mills Mall. Free Ontario Airport and Ontario Mills Mall shuttle, Free Hot Breakfast Buffet, Free WIFI, Free Parking & Free Local Calls. All rooms with LCD TV, microwave, refrigerator,coffee maker, iron & ironing board. Walking distance to restaurants and lounge. ... more   less 
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Also Known As:
Quality Inn Ontario Airport Hotel Ontario
Ontario Quality Inn

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