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“Great place and staff”

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Quality Inn Ontario Airport Convention Center
Ranked #20 of 41 Hotels in Ontario
Certificate of Excellence
Kingman, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place and staff”
Reviewed December 21, 2012

My wife, her sister and brother-in-law and I shared a wonderful trip to Sydney, Australia. The flight was LONG and when we reached our destination on our return, Quality Inn Ontario Airport, in Ontario, CA., we were exhausted! My wife went to the desk and explained that we knew we were earlier than usual, but could we check in? The young woman was so pleasant and helpful, and the room cleaning staff were so efficient in preparing the rooms we needed. They were far superior to anywhere else we'd stayed on our trip. Great breakfast both mornings we were there!

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harold V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, General Manager at Quality Inn Ontario Airport Convention Center, responded to this review, January 14, 2013
Dear Harold V

It was a pleasure to served you and your families and that we were able to accommodate you when you arrived earlier than expected. Thank you for acknowledging our efforts for a superior service we provide our guest.

We hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    55
    29
    11
    6
    7
See reviews for
15
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
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  • Any
English first
Palm Springs, California
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 21, 2012

Overall 4 stars. Beds are comfy, rooms and exterior very clean. Hot Breakfast buffet style is free.
Great $. If you're flying out of ONT> Ask for the stay, park, fly deal. Stay one night, shuttle to/from airport and park your car at the motel for FREE up to 14 days.

I would stay again.

Room Tip: Stay on the south side away farthest from I-10 Freeway.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, General Manager at Quality Inn Ontario Airport Convention Center, responded to this review, January 14, 2013
Dear D P,

Thank you for choosing our hotel for your stay n fly package. We appreciate you giving us 4 stars and for noticing the cleanliness of our hotel overall. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redlands, California
Level Contributor
366 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed October 25, 2012

If you need to fly out early, this is it!
Other hotels won't offer 4 am shuttle to airport but this one will. You can park your car up to 2 weeks free with this program - and only $5/day extra days.
I love those 4 little square pillows - it is personal choice. Room was clean, BF is OK and shuttle was fast. Yes, it is in safe location - we use this hotel quite often.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oldprune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy, Utah
Level Contributor
288 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed September 21, 2012

For the most part, this was a great place to stay. It is a Platinum award winner with Choice. I had a recently remodeled room with was modern and very nice. My only problem was with the internet. It was only fair.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont, WV
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 19, 2012 via mobile

I stayed at this hotel after a late flight into ONT. The closed lobby area and walk up window to check in left me wondering about the safety of the neighborhood. The room had an odor, but it was tolerable. The room was clean to be an older hotel. The bed was comfortable, but the pillows definitely needed replaced. The four pillows together would have made one decent pillow. The complimentary hot breakfast was not appealing, so I went to the Denny's next door. The hotel is okay for a one night stay for the price; however, my expectations were higher based upon reviews that I had read prior to booking.

Stayed September 2012, traveled as a couple
Helpful?
Thank FMT_WV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemet, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 9, 2012

This was one of our best experiences with parking our vehicle for 10 days for free and staying just one night. The price was excellent, the service was excellent and the breakfast was excellent. The shuttle was there for us in the morning to go to the airport and the pickup when we returned was also excellent. I would stay at this hotel in a minute when flying out from Ontario.

  • Stayed June 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank lynmae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Temecula, CA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 26, 2012

This older, but very clean room was perfect for the price! You could not do better! The beds and pillows were absolutely heavenly and all rested peacefully although the trip was to take the bar so anxiety was high. The staff was extremely friendly and helpful. The pool and spa were quiet and great to relax in at night. Quick walk (7 min.) to the convention center. Ontario mills mall was a quick drive on the other side of the freeway to grab anything you forgot or for many places to eat. The comfort could not be beat! Thanks for a great stay!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barnumberone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, General Manager at Quality Inn Ontario Airport Convention Center, responded to this review, August 3, 2012
Dear Barnumberone,

First, let me thank you for choosing to stay at our hotel, we are also, glad that we made your stay comfortable and enjoyable. Also, thank you for acknowledging how extremely friendly and helpful our staff. We hope that next time you are in the area to meet a client as an attorney, you will stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Ontario Airport Convention Center

Property: Quality Inn Ontario Airport Convention Center
Address: 514 N Vineyard Ave, Ontario, CA 91764-4492
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Ontario
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Ontario Airport Convention Center 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The 3 story Quality Inn Ontario Airport Convention Center has 124 appointed guest rooms 1 mile from Ontario Convention Center,5 minutes from the Ontario International Airport and 3 miles from Citizen Business Bank Arena & Ontario Mills Mall. Free Ontario Airport and Ontario Mills Mall shuttle, Free Hot Breakfast Buffet, Free WIFI, Free Parking & Free Local Calls. All rooms with LCD TV, microwave, refrigerator,coffee maker, iron & ironing board. Walking distance to restaurants and lounge. ... more   less 
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Also Known As:
Quality Inn Ontario Airport Hotel Ontario
Ontario Quality Inn

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