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“Manager gives exemplary great customer service”

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Quality Inn Ontario Airport Convention Center
Ranked #20 of 41 Hotels in Ontario
Reviewed March 13, 2012

We are bigrig truck drivers, and the manager gaves us a great rate for an extended visit. We will be back May 19th through June 1st. Very nice and convenient to truck stop where CDL drivers can leave rig on extended Stay or park at hotel for short Stay. Pet friendly.

  • Stayed: April 2011
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Thank sinbelian2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, Director of Sales at Quality Inn Ontario Airport Convention Center, responded to this reviewResponded May 10, 2012

Dear Sinbelian2,

Thank you for your comments and we are looking forward on your next stay this coming May 19th. We are lucky to have such an outstanding manager and we do appreciate that guests like you recognized her exemplary customer service.

Thanky you.
Ruth White

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95 - 101 of 114 reviews

Reviewed October 19, 2011

i like this place its very good front desk people like MARIE , its very clean,and nice

  • Stayed: October 2011, traveled on business
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Thank reginald h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, General Manager at Quality Inn Ontario Airport Convention Center, responded to this reviewResponded October 31, 2011

Dear reginald,

Thank you for acknowledging how GREAT OUR HOTEL! it's all because of our staffs excellent service to our guests.

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Reviewed October 16, 2011

We were there last summer. Shuttle drivers were great. Mngr was nice. Staff was polite. Clean and friendly. Good price. We would go back.

  • Stayed: April 2011
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Thank johnnoelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, General Manager at Quality Inn Ontario Airport Convention Center, responded to this reviewResponded October 31, 2011

Dear johnnoell,

Thank you for the nice and kind compliments. We hope to see you back in not- so- distant future.

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Reviewed October 9, 2011

good experience excellent service and excellent rooms attention

  • Stayed: October 2011, traveled as a couple
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Thank isabelita04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tip S, General Manager at Quality Inn Ontario Airport Convention Center, responded to this reviewResponded October 31, 2011

Hello Isabelita,

We appreciate your acknowledgement of how excellent the service we provide to our guests. Thank you very much.

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Reviewed June 7, 2011

This hotel was very impressive. The guy at the front desk who got us checked in was very friendly and very helpful. My wife and I loved the facilities. We were very happy with our room, which was immaculate. My wife liked this hotel so much that she felt like she was in a palace. The breakfast there was incredible, better than most of the hotels that I have been to. The pool and spa were great too. We will definitely stay there again, many times over.

Room Tip: If you like swimming, ask for a room in the front.
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  • Stayed: June 2011, traveled with family
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Thank Ninja_Scout_16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmca653, Director of Sales at Quality Inn Ontario Airport Convention Center, responded to this reviewResponded June 9, 2011

Hello Ninja,
We are glad to hear that you and the family had a great time during your stay with us, and to compare our hotel with the palace, I am speechless. No words can describe how we all appreciate your kind words of praise for our staff and hotel. Thank you and hope to see you and your family soon!

Response from Ruth White

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Reviewed June 5, 2011

From check-in to check-out, polite and proffesional employees, clean room, I have stayed at other Quality Inn Hotels in the U.S. in the past 3 years, and this was another great experience. We will be staying here again in the future.

Room Tip: Make your reservations on-line early.
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  • Stayed: June 2011, traveled as a couple
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1  Thank MLeim81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmca653, Director of Sales at Quality Inn Ontario Airport Convention Center, responded to this reviewResponded June 9, 2011

Hello MLeim81, we appreciate and thank you for sharing your recent experience and for the kind words of praise for our staff and hotel. We are looking forward on your next stay with us!

Ruth White, Director of Sales

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Reviewed April 21, 2011

Attention: 04-21-2011

Thank you:
Last weekend 04-14-17-2011.
Very professional all services with us . high quality customers services..
Thank you.
Ruth and Jarrie

Miguel Moreno
760-583-6790 cell
M.Moreno@SoyUnExito.com
www.SoyUnExito.com

  • Stayed: April 2011, traveled on business
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Thank Moreno99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmca653, General Manager at Quality Inn Ontario Airport Convention Center, responded to this reviewResponded April 28, 2011

Thank you, Miguel for your kind words towards Ruth and Jarrie. It is always beneficial to hear from our guests and recieve their valuable feedback about our hotel and staff. It is very fulfilling that all the hard work my staff put in to their jobs is been recognized. Again, I sincerely thank you.

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Additional Information about Quality Inn Ontario Airport Convention Center

Address: 514 N Vineyard Ave, Ontario, CA 91764-4492
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Ontario
Price Range: $90 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Ontario Airport Convention Center 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The 3 story Quality Inn Ontario Airport Convention Center has 124 appointed guest rooms 1 mile from Ontario Convention Center,5 minutes from the Ontario International Airport and 3 miles from Citizen Business Bank Arena & Ontario Mills Mall. Free Ontario Airport and Ontario Mills Mall shuttle, Free Hot Breakfast Buffet, Free WIFI, Free Parking & Free Local Calls. All rooms with LCD TV, microwave, refrigerator,coffee maker, iron & ironing board. Walking distance to restaurants and lounge. ... more   less 
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Also Known As:
Quality Inn Ontario Airport Hotel Ontario
Ontario Quality Inn

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