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“Fantastic Rooms & Staff!”

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Comfort Suites Ontario Convention Center
Ranked #8 of 41 Hotels in Ontario
Certificate of Excellence
Tonopah AZ
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fantastic Rooms & Staff!”
Reviewed May 27, 2013

We recently spent the weekend at this Comfort Suites. The rooms are excellent, roomy very clean and the little added touches were most appreciated. The staff was wonderful when I became ill and had to check out early. We do a lot of business in SoCal, and now we have a new favorite place to stay! I admit I was totally smitten by the puppy made out of towels and washcloths that was holding candy bars.

Room Tip: Spend the extra few bucks to upgrade to a suite! Join their choice privileges, too!
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  • Stayed May 2013, traveled on business
    • Value
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Helpful?
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, June 8, 2013
Thank you for noticing the little things that our staff does as they work very hard to make sure the hotel is clean, comfortable and welcoming. We are so happy that the Comfort Suites Ontario Airport is your new Home away from Home. Thank you for your review. We look forward to seeing you on your next visit Home.
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524 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
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English first
Phoenix, Arizona
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 25, 2013

Sometimes it's the little things that make a difference. This Comfort Suites was both beautiful and well maintained. The lobby was spacious and cheerful with plenty of seating and coffee at all hours. Our room was clean, fragrant free, and we were extremely pleased to learn that it included a safe large enough to accommodate my laptop computer. Like most rooms with suites we had a microwave, refrigerator, sitting area and desk. At check-in we were given a list of nearby restaurants, most of which offered a discount to guests of the hotel. We used it twice!!! We will look forward to returning to this hotel.

  • Stayed May 2013, traveled with family
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Helpful?
Thank JSafranek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, May 30, 2013
Dear JSafranek,

Thank you very much for coming to stay with us! Its wonderful to hear that you enjoyed your stay and would like to return to stay with us again when you come back to the Ontario area. We focus a lot of attention on the small details as we know they can be just as important, if not more so, than anything else. How great that you were able to utilize the restaurant discount card that we provide! Every little bit helps. Thank you again for choosing to stay with us and we hope to see you again in the future!
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Provo, Utah
1 review
Reviewed May 24, 2013

I have never taken the time to write a review but have to make an exception. THIS HOTEL IS AN OASIS FOR TRAVELERS. The rooms are spotless, the staff friendly, professional and very helpful. They offer a nice array of amenities at very competitive rates. The airport shuttle is prompt in picking me up and getting me to the hotel. The breakfast menu is fresh, has good variety and is tasty. I travel 2-3 weeks per month and I always stay here when I'm in town. It is a wonderful value!

Room Tip: I have always had terrific service form the manager and every employee I have come in contact with.
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  • Stayed May 2013, traveled on business
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    • Location
    • Sleep Quality
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Helpful?
Thank Gregery B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, May 30, 2013
Dear Gregery B,

We appreciate so much that you choose to stay with us when you travel to the Ontario area! Thank you for taking the time from your busy schedule to write a review about your experience with us. We are so happy to hear that you enjoy each aspect of your stay, from the shuttle service to the breakfast each morning. We're thankful to have you as our guest and we look forward, as always, to your next visit!
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Orland, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 21, 2013

Very clean hotel with each staff member, from breakfast to housekeeping to front desk, smiling and ready to help. Cute "Welcome" sign and cleverly folded towel in the room. One fellow who was busily cleaning dashed back to the elevator to push the "down" button for this old lady. Little did he know that I had just flown 407 mph and pulled 4 G's in a military fighter jet out of Rialto for my 73rd birthday and was looking for ice cream from the snack shop! (A little plug for pilot Jim Ostrich at Warbirds West Air Museum) Everyone was very accommodating. We would stay there again.

Room Tip: We were on the third floor-very quiet.
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank PATRICIA S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, May 24, 2013
Dear Patricia S,

We are delighted to hear that you had such a pleasant stay with us! From all our staff, Happy Belated Birthday as well! We hope that you had a spectacular day. Its truly our pleasure to be of assistance in any way that we can. We hope to see you again in the future!
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Heath Hayes
2 reviews
Reviewed May 12, 2013

Used this as a base for Planes of Fame Museum and airshow at Chino about six miles away and pleasantly surprised. We could not believe this hotel was four years old as the level of cleanliness, the bathroom is the best i've ever seen. Meganne on the afternoon shift on reception is very helpful, the only slight note is the distant noise of the railway when the the engines blast their horns in the middle of the night but this would apply to any hotel in the area and is not a problem. For excellent food, walk out of reception across the car park into the new Italian restaurant

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, May 17, 2013
Dear Robert F,

Thank you so much for choosing our hotel to stay with during your recent trip to the area! We are so happy that you were so pleasantly surprised by our hotel. We always do our best to go above and beyond the expectations of our guests and make each experience a great one. Thank you again for staying with us and we hope to see you next time!
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2 reviews
Reviewed May 7, 2013

We found no area of our stay at this motel that wasn't outstanding. Even the courteous way they asked us to leave the pool when we overstayed the closing hour. I hope to get another chance to stay here.

  • Stayed April 2013
    • Value
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Helpful?
Thank Oneawfulgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, May 17, 2013
Dear Oneawfulgolfer,

We are thrilled to hear that you enjoyed your stay so much! We strive to make each guests stay one to remember in the most positive way possible. Our guests are very important to us and its our goal to show each guest just how much they are appreciated. Thank you for staying with us, and we too hope that you get another chance to come out and stay with us!
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Bloomington, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 6, 2013

Hotel staff very friendly and helpful. Room was super clean...breakfast was great and very nice presentation. Wi/fFi connection super fast. If you can't get it connected nice man at the desk will do it for you! Pool is clean and has comfortable seating area. Lobby area is beautiful and there is a little snack shop if needed. Very convenient to airport.

  • Stayed May 2013, traveled solo
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Helpful?
1 Thank Harper96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, May 17, 2013
Dear Harper96,

Thank you for all your comments on your stay with us! It makes us very happy to hear that you appreciated our attention to detail throughout the hotel and that you had a pleasant stay with us. Being so close to the airport is such a great advantage for all of our travelers, as well as having a clean and comfortable place to come back to and relax! Thank you for taking the time to leave your comments and we look forward to having you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Ontario Convention Center

Property: Comfort Suites Ontario Convention Center
Address: 1811 E Holt Blvd, Ontario, CA 91761-2149
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Ontario
#3 Best Value Hotel in Ontario
#6 Family Hotel in Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Ontario Convention Center 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario

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