This is one of, if not the BEST experiences that I have had at a hotel. After returning from a long stressful trip, the management was sensitive to my needs and met them with going above and beyond the call of duty. She took a personal interest to help me as I had my "melt down". She gleaned that I was in no position to drive 90 miles safely to my home, so she encourage me to spend the night. She was proactive by "taking charge" and saw to it that her staff followed her directions.
The manager of the hotel actually took her time to take me to a place to eat where I got carry out. My room was prepared with fresh water and was located in a quiet area where I could get rest and renewal. The staff was attentive. The room was beyond clean. I will return again & again. I was not a "number". I was a person who needed help that did not have to ask. Kudos and more.
- Official Description (provided by the hotel):
- Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more less
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- Also Known As:
- Comfort Suites Ontario Airport Hotel Ontario