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“Beautiful Hotel - Would recommend to anyone!!”

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Comfort Suites Ontario Convention Center
Ranked #8 of 41 Hotels in Ontario
Certificate of Excellence
Rockaway Beach, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful Hotel - Would recommend to anyone!!”
Reviewed July 4, 2011

My family and I originally had booked another hotel in Ontario on our week vacation to California. The first hotel was terrible and we called around to find another hotel to move into. The clerk at the desk was very helpful and got us in a little earlier than check in time which we appreciated. The dates we stayed were June 10th thru June 14th. This hotel was so clean I was amazed. Housekeeping did a wonderful job and the breakfast was outstanding!! My children loved going to their outdoor pool and my husband and I took advantage of the hot tub. Thumbs up to all the staff at this hotel... Its ran perfectly and I would recommend it to anyone I know traveling in that area!!!!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
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Helpful?
Thank Cathy1585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, July 9, 2011
We are so thrilled that you and your family spent your vacation at our hotel. Thank you for the wonderful comments about the staff. We hope to see you on your next vacation.
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524 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
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English first
Phoenix
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 9, 2011

The hotel was nothing that much out of the ordinary. It's rather new so nothing was dirty but I felt like I was being watched everywhere I went because down each and every hall there were atleast two security cameras. It's a plus for security but doesn't give you any leway for running down the hall. The only proble
Is the computers provided are very slow and they protect them with their life so don't plan on using them.

  • Stayed May 2011
    • Value
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Helpful?
2 Thank ilovetrips77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, July 9, 2011
Thank you for taking the time to write a review of your stay. We value safety and security of each one of our guests. Thank you for recognizing our security and the safety that each guest feels when they come in.
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wli2184
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2011

What a great experience we had at the Comfort Suites in Ontario!

We are a small family with three small children and were in town for a family wedding. One of my biggest concerns was noise. I didn't want an airplane overhead waking my 11 month old baby. That wasn't a problem, nor was the train across the street. We never heard any noises. And the hotel staff saw we had small children and were smart enough to put us in a room at the back of the hotel, near the back door. So we had a quiet room with easy access to the parking lots. And speaking of parking, we never had any issues finding parking close to our room.

The room itself was beautiful. Clean beyond any other hotel I have been in. The bed was comfortable and a welcome sight after a busy day. The bathroom was big and had a lot of counter space- which by the way, the counters were granite. The kitchenette had ample cupboard space with a microwave and mini fridge. We also had free (and fast) WiFi.

Outside, the hotel had a beautiful pool and hot tub. From the looks of the pool and hot tub, it seemed brand new. The staff also provided pool towels nearby.

The staff at the front desk was friendly, knowledgable and available. They also had a small convenience store by the front desk which was perfect for a late-night popsicle run with my 6 year old. Even the general manager, Joan, made sure she introduced herself and asked if there was anything she could do to improve our stay.

We plan on going back to this hotel each time we go down to Southern California. Clean, quiet, friendly and professional. We highly recommend Comfort Suite in Ontario, CA.

  • Stayed April 2011, traveled with family
    • Value
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Helpful?
Thank wli2184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, June 6, 2011
Wow!! Do you enjoy our little ones. We sure enjoy the family visits and seeing such well-mannered little ones. We strive very hard to ensure even our youngest guests have a great experience at our hotel. We sure appreciate the kind words as we strive hard to meet each families needs. Congratulations on attending a wedding in your family and look forward to many more visits in seeing these little ones grow. They are our future guests!
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Mount Juliet, Tennessee
Level Contributor
181 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed May 20, 2011

The breakfast is full, with make your own waffles, cold and hot cereal, eggs and bacon or sausage, juices, breads, muffins and bagels, as well as fresh fruit. Wow! The staff are all very friendly and attentive. The rooms are relatively big and smell so fresh! The bed is very comfortable and the sheets and towels are clean and soft. I followed the advice posted here, and we're very glad we did. We were attending a graduation for a Claremont college, and all of the rooms in town were sold out a year ago. This was so convenient since we flew into Ontario, and it's so close to the highway, to easily get to Claremont.

  • Stayed May 2011, traveled as a couple
    • Value
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Helpful?
Thank stork90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, June 6, 2011
We are glad that you enjoyed our healthy breakfast. We hope that each guests leaves satisfied with the breakfast and can come home at night to a clean room. Thank you for noticing our staff’s hard work. Congratulations on attending Claremont graduation
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Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 18, 2011

the best staff all around a very nice hotel i love it the staff was warm and very helpful

  • Stayed May 2011, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank rfwaits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, June 6, 2011
Thank you for letting other travelers know about our great staff. We appreciate your comments and will be shared with the staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilbert, Arizona
1 review
Reviewed May 17, 2011

The employees and the manager provided exceptional service to help create a luxury experience. The hotel was clean and comfortable! I would recommend this hotel to my relatives and friends.

  • Stayed May 2011, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank spiritmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, May 19, 2011
It is always nice to hear positive feedback on the staff. Each member of our Comfort Suites Family takes great pride in making sure each guest has an unforgettable stay. Thank you for staying with us and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
Reviewed May 16, 2011

I can't believe how friendly and helpful the managment and staff of this hotel are. They go above and beyond the expectated. My friends and I all had beautifully decorated rooms that were exceptionally clean and well appointed. The breakfast provided in the morning had a good variety for everyone. Fruit and yogurt for the light eaters as well as a more hearty meat and eggs selection for the men. I will defenately stay at this hotel again.

  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 31310Gary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review, May 19, 2011
Thank you for being an amazing guest. We appreciate you letting other travelers know about our great breakfast. We hope you had a great trip with your friends and that you stayed with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Ontario Convention Center

Property: Comfort Suites Ontario Convention Center
Address: 1811 E Holt Blvd, Ontario, CA 91761-2149
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Ontario
#3 Best Value Hotel in Ontario
#6 Family Hotel in Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Ontario Convention Center 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario

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