This is one of my best experiences with any hotel in the US. I had booked three nights online for a very good rate, while beeing on the road I found myself one day too early in LA and called the hotel and asked if they had a room avalible and if they would match the rate I found online for that one night. The manager on duty OK'ed it.
During check-in they did not only match my already great rate, but also upgraded me to a suite for my whole stay. I'm not sure, but I guess my new silver elite status on my goldpoint plus card helped a little.
As earlier stated the hotel where almost brand new, in our suite it even smelled brand new furniture. The staff where very friendly and accomodating at all times. The only thing that where a little disapointing where the breakfast. Yes it's hot with a pancake iron and small warm omletts and pattys, but from other Country Inns I have experienced better than this. Don't missunderstand, I really enjoyed the breakfast, but this is the only place where they can improve.
- Official Description (provided by the hotel):
- Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
- Country Inn And Suites By Carlson At Ontario Mills
- Country Inn Ontario Mills