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“Wonderfull stay in a brand new hotel”

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Country Inn & Suites By Carlson, Ontario at Ontario Mills
Ranked #1 of 41 Hotels in Ontario
Certificate of Excellence
1 review
“Wonderfull stay in a brand new hotel”
Reviewed March 9, 2009

This is one of my best experiences with any hotel in the US. I had booked three nights online for a very good rate, while beeing on the road I found myself one day too early in LA and called the hotel and asked if they had a room avalible and if they would match the rate I found online for that one night. The manager on duty OK'ed it.
During check-in they did not only match my already great rate, but also upgraded me to a suite for my whole stay. I'm not sure, but I guess my new silver elite status on my goldpoint plus card helped a little.

As earlier stated the hotel where almost brand new, in our suite it even smelled brand new furniture. The staff where very friendly and accomodating at all times. The only thing that where a little disapointing where the breakfast. Yes it's hot with a pancake iron and small warm omletts and pattys, but from other Country Inns I have experienced better than this. Don't missunderstand, I really enjoyed the breakfast, but this is the only place where they can improve.

  • Stayed March 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank RamDodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisgm, Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, April 13, 2009
Thank you so much for taking the time to review our hotel on Trip Advisor. We are pleased that you enjoyed your stay and appreciate you letting other travelers know about our facilities. We are a new hotel and trying very hard to get the word out about our hotel and the great service we provide. We look forward to having you stay at our hotel again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 26, 2009

This is a very nice hotel, being brand new and spanking clean! The rooms are large enough to be comfortable and my only complaint is that the closet is rather small. The business center is a true business center with TWO computers and a printer, complete with pens, paper, and miscellaneous office supplies. The business center is in a room of its own, providing some privacy. The staff was all extremely accommodating and very pleasant. The hot breakfast was great, with special cudos to the waffles (do-it-yourself). The hotel has a library where guests can borrow a book and return it at any Country Inns & Suites, also. The selection of tv channels was quite good, too.

  • Stayed February 2009, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Thank topkatluvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Ontario at Ontario Mills

Property: Country Inn & Suites By Carlson, Ontario at Ontario Mills
Address: 4674 Ontario Mills Pkwy, Ontario, CA 91764-5104
Phone Number:
Location: United States > California > Ontario
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Ontario
#5 Business Hotel in Ontario
#5 Romantic Hotel in Ontario
#11 Family Hotel in Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Ontario at Ontario Mills 3*
Number of rooms: 117
Official Description (provided by the hotel):
Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn And Suites By Carlson At Ontario Mills
Country Inn Ontario Mills

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