We stopped over in LA for some shopping in Ontario CA and we (me & my daughter) stayed at this hotel. The hotel location was really great as the Ontario outlet mall was directly opposite & within walking distance (5-10 mins walk). The hotel also provides shuttle service to and fro to the mall. The hotel staff were always very courteous & obliging. One night, we left the mall quite late (yes, shopping wass great! in Ontario Mall) and it was already dark & also cold that time. We called for pick up and the shuttle came but missed us due to us being in the wrong location. We called them again and they came for us and I'm truly impressed by their service & commitment to provide good service. There were no grumbles nor sour face from the sweet lady 'driver' (sorry, forgot her name).
The rooms were clean & spacious, breakfast was included and it was value for money. The office/reception staff were obliging & courteous. Will definitely stay again when I'm at the Ontario Mall for shopping. The staff were really great!
- Official Description (provided by the hotel):
- Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more less
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- Also Known As:
- Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
- Country Inn And Suites By Carlson At Ontario Mills
- Country Inn Ontario Mills